Surfsight Internal Updates

Surfsight Internal Updates

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⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

by Perla Perez
Support
Code Red
We are happy to inform you that the Live stream outage has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

⚠️ Code Red: Live Streaming not working - US Cloud only ⚠️

by Perla Perez
Support
Code Red
We’re experiencing a service outage with Live streaming not working on the US cloud due to media certificates have expired. Our team is currently working to restore the service. We apologize for any inconvenience. Link any new cases to
⚠️ Code Red: Live Streaming not working - US Cloud only ⚠️

🚀New cloud releases: E10 and G2 are almost ready to go 🚀

by Maya Shlayen, Technical Writer
GTM
New release
A new release is coming, check it out! The upcoming release includes both the E10 general cloud release and the G2-22 Geotab add-in release, both are scheduled for this Sunday, May 29th. What’s included✨? E10: New API call to retrieve
🚀New cloud releases: E10 and G2 are almost ready to go 🚀

🏄 Simply Surfsight - May 2022🏄

We’re excited to share our latest Simply Surfsight newsletter with all of you. Stay on top of the latest updates, upcoming features, and the best resources from our unstoppable Product team. This newsletter issue includes: Launch updates
Simply Surfsight

🔥Auxiliary camera release package🔥

by Rozi Buber, Product Marketing Manager
To all of our teams - PSMs, Sales, TAMs and others - the auxiliary camera release package is ready and you’re welcome to use it when communicating with your partners. Please keep in mind that some documents are internal only, and that the
🔥Auxiliary camera release package🔥

⚠️ Code Red update: Inadvertent AI-12 dashcam remote factory reset

by Rachel Cheyfitz, Product Marketing
Code Red
Partner messaging
Messaging regarding the inadvertent North American factory reset of April 2022 has been updated and now includes lessons learned. The internal document can be viewed here: 18APRIL2022-remote-factory-reset.pdf The partner-facing template can
⚠️ Code Red update: Inadvertent AI-12 dashcam remote factory reset

E9-2022 is out! 🚀

by Maya Shlayen, Technical Writer
New release
What’s included this time around? Check it out! Driver service is here! Associate trips and events to the relevant driver Understand driving patterns, or focus on the challenges of individual drivers Leverage data to coach or reward
E9-2022 is out! 🚀

🚀New cloud release: E9 is almost ready to go 🚀

by Maya Shlayen, Technical Writer
GTM
New release
This sprint features are awesome ✨ check it out! E9 is scheduled to be released 🚀 this Sunday, May 15th: Driver service is here!🚗🚗🚗 Associate trips and events to the relevant driver Understand driving patterns, or focus on the
🚀New cloud release: E9 is almost ready to go 🚀

E8-2022 is out! 🚀

by Maya Shlayen, Technical Writer
New release
What’s included this time around? What’s new? Check it out! Documentation and releases are now integrated with the Partner Portal! 🙂 In the Portal, click the blue question button at the bottom right-hand side of any area to see the
E8-2022 is out! 🚀