Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

timestamp1662309720000

E16/E17-22 is out! 🚀

by Nadav Bahat, Product Marketing

E16/E17-22 is out! 🚀 What’s included this time around? What’s new? Check it out! The time that an organization’s data is retained in the cloud before it’s being purged, can now be extended up to 366 days. To enable this feature, contact

E16/E17-22 is out! 🚀

timestamp1662044400000

🖨️ Draft version: E16/E17-22 🖨️

by Nadav Bahat, Product Marketing Manager

The draft version of E16/17-22 release notes is here! Take a look. Read all about this release new features, enhancements, and the bugs we fixed in the draft release notes. For more information E16/17-22 slides, including next planned

🖨️ Draft version: E16/E17-22 🖨️

timestamp1661888894499

⚠️ Resolved - Code Red: Internal Only - OrderNow data profile is applied to all US cloud attached devices ⚠️

by Victor Garcia

We are happy to inform you that the data profiles have been restored. Initial reporting came through at 9:02 am PT, and critical escalation to engineering was created at 9:06PT today, the issue was resolved at 12:31 PM PT. This notice is

timestamp1661877880235

⚠️ Code Red: Internal Only - OrderNow data profile is applied to all US cloud attached devices ⚠️

by Victor Garcia

We’re experiencing a service outage with OrderNow data profile is applied to all US cloud attached devices. Initial reporting came through at 9:02 am PT, and critical escalation to engineering was created at 9:06PT today. Geotab OrderNow

timestamp1661877014851

⚠️ Code Red: Internal Only - OrderNow data profile is applied to all US cloud attached devices ⚠️

by Victor Garcia

We’re experiencing a service outage with OrderNow data profile is applied to all US cloud attached devices. Initial reporting came through at 9:02 am PT, and critical escalation to engineering was created at 9:06PT today. Geotab OrderNow

timestamp1661385923233

ℹ️ Service Impact Announcement ℹ️ Code Red incident that accrued August 15th 2022 and impacted the US cloud device connectivity service (API & UI)

Lytx employees, We have prepared an internal massaging document regarding the last Code Red incident that accrued August 15th 2022 and impacted the US cloud device connectivity service (API & UI). Root Cause of Issue: The latest deployment

ℹ️ Service Impact Announcement ℹ️ Code Red incident that accrued August 15th 2022 and impacted the US cloud device connectivity service (API & UI)

timestamp1660602971143

⚠️ RESOLVED - Code Red: Server down - All systems: Admin Portal, Partner Portal and Surfsight Site are down ⚠️

by Perla Perez, Technical Support

We are happy to inform you that Service has been restored. We appreciate your patience and apologize for the temporary inconvenience. This notification is internal only, notification to partners will be send shortly

⚠️ RESOLVED - Code Red: Server down - All systems: Admin Portal, Partner Portal and Surfsight Site are down ⚠️

timestamp1660600819293

⚠️ Code Red: Server down - All systems: Admin Portal, Partner Portal and Surfsight Site are down ⚠️

by Perla Perez, Technical Support

We’re experiencing a service outage with our servers both US and EU clouds are affected. Our team has been notified currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours This

⚠️ Code Red: Server down - All systems: Admin Portal, Partner Portal and Surfsight Site are down ⚠️

timestamp1660481533778

An ode to the Surfsight knowledge base

by Rachel Cheyfitz, PMK

Knowledgebase - A Limmerick by Rachel Cheyfitz There once was a knowledgebase for Surfsight It was ok, but something wasn’t quite right Until came our Prod team to change the theme Nadav, Zlil, Liron for the color scheme Come visit to see,

An ode to the Surfsight knowledge base