Surfsight Internal Updates

Three new sales job aids are available in the Surfsight Sales Learning Center

by Ron Flynn, Senior Sales Enablement Manager
We’re excited to announce that three new job aids are now available in the Surfsight Sales Learning Center. They are: Surfsight Solution sales anecdotes (stories) This downloadable document contains sales anecdotes, or short stories,

E22/23 is out! 🚀

by Rachel Gottesman, Technical Writer
New release
E22/23 is out! 🚀 What’s included this time around? What’s new? Check it out! firmware version 3.11 updates to the Surfsight Portal the event media reusable component is being used in the Surfsight Portal the Partner Portal facelift

🖨️ Draft version: E22/23-2022 🖨️

by Rachel Gottesman, Technical Writer
New release
GTM
The draft version of E22/23 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information: E22/23 slides, including next planned

Firmware v3.11 is rolling out!

by Rachel Gottesman, Technical Writer
New release
Hardware and firmware updates
Firmware version 3.11 is beginning its controlled roll out! 🚀 The rollout will begin with devices connected to the U.S. cloud. What’s included this time around? What’s new? Check it out! A new lane weaving event when a vehicle crosses

E20/21 is out! 🚀

by Rachel Gottesman, Technical Writer
E20/21 is out! 🚀 What’s included this time around? What’s new? Check it out! an event media reusable component, which enables playing video or showing snapshots of an event from a specific device. We continue the Partner Portal facelift

🖨️ Draft version: E20/21-2022 🖨️

by Rachel Gottesman, Technical Writer
New release
GTM
The draft version of E20/21 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E20/21 slides, including next planned sprints,

Cameras not displaying - Surfsight Portal – Resolved

by Jerry Gomez, TS
Support
We are happy to inform you that this issue has been resolved. We appreciate your patience and apologize for the temporary inconvenience. This notice was delivered internally only

⚠️ Code Red: Cameras not displaying in Surfsight Portal - Surfsight Portal ⚠️

by Jerry Gomez, Technical Support
Support
Code Red
We’re experiencing a service outage with the Surfsight portal. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours This notice was delivered to internal employees only.

New sales recorded webinar available in the Surfsight Sales Learning Center

by Ron Flynn
We’re excited to announce that the webinar recorded on Oct. 5, 2022, How Surfsight™ configuration options address customer needs, is now available in the Surfsight Sales Learning Center: In this webinar, you will learn about the value of