Surfsight Internal Updates

They're finally here: the new Surfsight® auxiliary cameras! 🚀🚀

by Rozi Buber
Hi all,  We are thrilled to announce that our long-awaited auxiliary cameras have finally been launched and we couldn't be more excited about their potential.  Auxiliary cameras offer our customers a comprehensive and versatile
New release

E3/4 is out! 🚀

by Sharon Schnee
New release
E3/4 is out! 🚀 What’s included this time around? What’s new? Check it out! G-sensor high​ and ​Tailgating​ events are now included in the ​Aggressive Driving​ report in the ​Analytics​ area of the Surfsight Portal. We continue the

🖨️ Draft version: E 3/4-2023 🖨️

by Sharon Schnee
New release
The draft version of E 3/4 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E 3/4 slides, including next planned

⚠️ RESOLVED Code Red: Surfsight portal - Live streaming not working (NA cloud only) ⚠️

by Daniel Sanchez, Technical support agent
Support
Code Red
We are happy to inform you that the service outage with live-streaming (NA cloud only) has been resolved. We appreciate your patience and apologize for the temporary inconvenience. Jira ticket:

⚠️ Code Red: Surfsight portal - Live streaming not working (NA cloud only)⚠️

by Daniel Sanchez, Technical support agent
Support
Code Red
We are experiencing a service outage with live streaming (NA cloud only). Our team is currently working to restore the service. We apologize for any inconvenience. Jira ticket: https://lytx.atlassian.net/browse/SUR-5981 Salesforce

Important notice: changes to the Surfsight API

by Rachel Gottesman, Technical Writer
An upcoming change to the Surfisght API may impact your use of the service.  The following parameters were previously optional and will now be required in the PUT /devices/{imei}/event-config, POST /organizations/{orgId}/event-settings,
Announncement
Support

E1/2 is out! 🚀

by Sharon Schnee
New release
E1/2 is out! 🚀 What’s included this time around? What’s new? Check it out! We improved French translations in the Surfsight Portal. We added a new event for device activation. We enhanced the Sub-Partner experience in the Partner

3.11 firmware version job aids

by Nadav Bahat, Senior Product Marketing Manager
New release
GTM
Hi team! 3.11 firmware version is in rollout and I am happy to send over some job aids to help you speak with partners about it. AI-12 3.11 firmware version selling and marketing guide - Use this as you prep for presenting these features

🖨️ Draft version: E1/2-2023 🖨️

by Sharon Schnee
New release
The draft version of E1/2 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E1/2 slides, including next planned sprints,