Surfsight Internal Updates

Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

⚠️ Code Red: system is down for US cloud - RESOLVED ⚠️

by Dror Tesler, Support Engineer
Support
Code Red
We’re experiencing a service outage with US cloud. Our team is currently working to restore the service. We apologize for any inconvenience. US cloud may be affected. - RESOLVED PR-0005082 This notice was delivered to <employees only>
⚠️ Code Red: system is down for US cloud - RESOLVED ⚠️

E23/24 is out! 🚀

by Sharon Schnee
New release
E23/24 is out! 🚀 What’s included this time around? What’s new? Check it out! The Partner Portal dashboard displays more detail about Inactive devices, including devices that are Activated, Pending Activation, Deactivated, and
E23/24 is out! 🚀

🖨️ Draft version: E23/24-2024 🖨️

by Sharon Schnee
New release
The draft version of E23/24-2024 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E23/24 slides, including next planned
🖨️ Draft version: E23/24-2024 🖨️

E21/22 is out! 🚀

by Sharon Schnee
New release
E21/22 is out! 🚀 What’s included this time around? What’s new? Check it out! Lytx Conceal Service which blurs license plates and faces of drivers, passengers, and passersby on event media files that are stored in the cloud. This service
E21/22 is out! 🚀

RESOLVED - ℹ️ Service Impact Announcement ℹ️ : Partner Portal - Not Possible to change billing status

by Mauricio Niebles, Support Level 3
Support
We’re currently experiencing degraded performance issues with Partner Portal - Unable to change billing status. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.  This notice was
RESOLVED - ℹ️ Service Impact Announcement ℹ️ : Partner Portal - Not Possible to change billing status

ℹ️ Service Impact Announcement ℹ️ : Partner Portal - Not possible to change billing status

by Silvia Arce, Technical Support Engineer
Support
We’re currently experiencing degraded performance issues with Partner Portal - Unable to change billing status. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.  Jira ticket:
ℹ️ Service Impact Announcement ℹ️ : Partner Portal - Not possible to change billing status

Important notice: changes to the Surfsight API

by Sharon Schnee
Two upcoming changes to the Surfisght API may impact your use of the service.   1.       The DELETE/organization/{orgId} API call will change to DELETE/organizations/{orgId} to be consistent with other Organizations endpoints.  2.      
Announncement
Support

E19/20-23 and G3-23 are out! 🚀

by Sharon Schnee
New release
E19/20 and G3-23 are out! 🚀 What’s included this time around? What’s new? Check it out! E19/20-23 Two upcoming changes to the Surfsight API may impact your use of the service. Specific events only allow text for data type, the dataType
E19/20-23 and G3-23 are out! 🚀

🖨️ Draft version: E19/20-2023 and G3-23🖨️

by Sharon Schnee
New release
The draft version of E19/20 and G3 release notes are here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the E19/20 and G3 draft release notes. For more information E19/20 and G3 slides,
🖨️ Draft version: E19/20-2023 and G3-23🖨️