Surfsight Internal Updates

Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

Knowledge base images

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
Hi friends! As some of you may have noticed, we’re experiencing some issues with the images in the knowledge base. The vendor that we work with for publishing updates has informed us that this a known issue that they’re actively working on
Knowledge base images

E1-2022 is out! 🚀

by Rachel Gottesman, Technical Writer
New release
What’s included this time around? What’s new? Check it out! Set email notifications for events in bulk Improved webhook delivery Access all the details: for the Surfsight cloud, Partner Portal, and Developer Portal: in the knowledge base or
E1-2022 is out! 🚀

Versions E25 & 26 - 2022

by Maya Shlayen
Hooray - the E25 and E26 release notes are here! 🎉 This release includes: A new chart showing g-sensor and GPS data 5 seconds before and after events Partner Portal notifications New API calls Check them out: Surfsight cloud, Partner
Versions E25 & 26 - 2022

🏴⚠️ Code Red: Partner Portal Down - Resolved 🏴⚠️

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Code Red
On December 21st, 2021 at 8:01 am PT, an unexpected outage occurred, causing the Partner Portal to be unavailable until 8:50 am PT that day. PSMs and TAMs are invited to use the following letter, and share it with any partners awaiting
🏴⚠️ Code Red: Partner Portal Down - Resolved 🏴⚠️

🏴⚠️ Code Red: API Invalid Token Timeout Resolved 🏴⚠️

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Code Red
On November 28th, new logging functionality was deployed to production US & EU environments as part of our E23 release (ticket SUR-3925). The deployment caused invalid tokens to fail with a 504 Gateway timeout instead of the expected 401
🏴⚠️ Code Red: API Invalid Token Timeout Resolved 🏴⚠️

📣📣 Launch plan communications 📣📣

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Processes
To all our fellow colleagues across teams and BUs - we’re pleased to announce that we’ve opened dedicated Microsoft Teams channels for discussions about specific launches. These channels 🎚️ are open to all! Please feel free to join,
📣📣 Launch plan communications 📣📣

New cables are out! 🚀

by Rachel Cheyfitz
New release
Wow wow wow wow. Who would have thought there could be so much excitement around new cables!! We’re proud to announce that three new cables are in stock and ready to be ordered:🔌 RP1226🔌 J1939🔌 IOX for Geotab We’ve created beautiful
New cables are out! 🚀

💣💣 Log4J: what's the noise about anyway

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
Just a small update to calm any anxious souls: Surfsight offerings do not use Java in their code:) However, since we also rely on third-party vendors and platforms, and so forth, Lytx has diligently verified the security of our products and
💣💣 Log4J: what's the noise about anyway

Outage – Devices showing offline – RESOLVED

by Perla Perez
Code Red
We are happy to inform you that the outage of devices showing offline has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
Outage – Devices showing offline – RESOLVED