Surfsight Internal Updates

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Auxiliary camera field trial announcement and communication guidelines 🌻

To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the

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🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM

Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -

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Latency Issue – US cloud only LiveView and Recording Streaming – resolved

by Dror Tesler, Support Engineer

We are happy to inform you that the Latency Issue – US cloud only LiveView and Recording Streaming has been resolved. We appreciate your patience and apologize for the temporary inconvenience. This notice was delivered to employees and

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ℹ️ Service Impact Announcement ℹ️ : Latency Issue - US cloud only LiveView and Recording Streaming

We’re currently experiencing a latency in the US cloud Live View and Recording Streaming features. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. We will update you by tomorrow

ℹ️ Service Impact Announcement ℹ️ : Latency Issue - US cloud only LiveView and Recording Streaming

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E24/25-22 and G4-22 are out! 🚀

by Sharon Schnee

What’s included this time around? What’s new? Check it out! E24/25-22: We continue the Partner Portal facelift in the Organizations area. G4-22: You can enable or disable standby events and their email notifications. The MyGeotab

E24/25-22 and G4-22 are out! 🚀

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🖨️ Draft versions: E24/25-2022 and G4-22 🖨️

by Rachel Gottesman, Technical Writer

The draft versions of E24/25 and G4 release notes are here! Take a look. Read all about the releases’ new features, enhancements, and the bugs we fixed in the E24/25 and G4 draft release notes. For more information: E24/25 and G4

🖨️ Draft versions: E24/25-2022 and G4-22 🖨️

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Important notice: changes to the Surfsight API

by Rachel Gottesman, Technical Writer

Three upcoming changes to the Surfisght API may impact your use of the service: The password parameter in the recordingEncryption object returned in our GET /organizations/{orgId}/default-settings API call will be removed. Integration

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Three new sales job aids are available in the Surfsight Sales Learning Center

by Ron Flynn, Senior Sales Enablement Manager

We’re excited to announce that three new job aids are now available in the Surfsight Sales Learning Center. They are: Surfsight Solution sales anecdotes (stories) This downloadable document contains sales anecdotes, or short stories,

Three new sales job aids are available in the Surfsight Sales Learning Center

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E22/23 is out! 🚀

by Rachel Gottesman, Technical Writer

E22/23 is out! 🚀 What’s included this time around? What’s new? Check it out! firmware version 3.11 updates to the Surfsight Portal the event media reusable component is being used in the Surfsight Portal the Partner Portal facelift

E22/23 is out! 🚀