Surfsight Internal Updates

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Auxiliary camera field trial announcement and communication guidelines 🌻

To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the

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🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM

Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -

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E5/6 is out! 🚀

by Sharon Schnee

E5/6 is out! 🚀 What’s included this time around? What’s new? Check it out! New alarm webhook subscriptions are available. New Lane weaving and QR code events have been added to organization event settings options. A recording

E5/6 is out! 🚀

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They're finally here: the new Surfsight® auxiliary cameras! 🚀🚀

Hi all, We are thrilled to announce that our long-awaited auxiliary cameras have finally been launched and we couldn't be more excited about their potential. Auxiliary cameras offer our customers a comprehensive and versatile

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E3/4 is out! 🚀

by Sharon Schnee

E3/4 is out! 🚀 What’s included this time around? What’s new? Check it out! G-sensor high and Tailgating events are now included in the Aggressive Driving report in the Analytics area of the Surfsight Portal. We continue the

E3/4 is out! 🚀

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🖨️ Draft version: E 3/4-2023 🖨️

by Sharon Schnee

The draft version of E 3/4 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E 3/4 slides, including next planned

🖨️ Draft version: E 3/4-2023 🖨️

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⚠️ RESOLVED Code Red: Surfsight portal - Live streaming not working (NA cloud only) ⚠️

by Daniel Sanchez, Technical support agent

We are happy to inform you that the service outage with live-streaming (NA cloud only) has been resolved. We appreciate your patience and apologize for the temporary inconvenience. Jira ticket:

⚠️ RESOLVED Code Red: Surfsight portal - Live streaming not working (NA cloud only) ⚠️

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⚠️ Code Red: Surfsight portal - Live streaming not working (NA cloud only)⚠️

by Daniel Sanchez, Technical support agent

We are experiencing a service outage with live streaming (NA cloud only). Our team is currently working to restore the service. We apologize for any inconvenience. Jira ticket: https://lytx.atlassian.net/browse/SUR-5981 Salesforce

⚠️ Code Red: Surfsight portal - Live streaming not working (NA cloud only)⚠️

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Important notice: changes to the Surfsight API

by Rachel Gottesman, Technical Writer

An upcoming change to the Surfisght API may impact your use of the service. The following parameters were previously optional and will now be required in the PUT /devices/{imei}/event-config, POST /organizations/{orgId}/event-settings,