Surfsight Internal Updates

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Auxiliary camera field trial announcement and communication guidelines 🌻

To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the

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🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM

Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -

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🖨️ Draft version: E7/8-2023 🖨️

by Sharon Schnee

The draft version of E7/8 and G1 release notes are here! Take a look. Read all about this releases’ new features, enhancements, and the bugs we fixed in the E7/8 and G1 draft release notes. For more information E7/8 and G1 slides,

🖨️ Draft version: E7/8-2023 🖨️

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E5/6 is out! 🚀

by Sharon Schnee

E5/6 is out! 🚀 What’s included this time around? What’s new? Check it out! New alarm webhook subscriptions are available. New Lane weaving and QR code events have been added to organization event settings options. A recording

E5/6 is out! 🚀

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They're finally here: the new Surfsight® auxiliary cameras! 🚀🚀

Hi all, We are thrilled to announce that our long-awaited auxiliary cameras have finally been launched and we couldn't be more excited about their potential. Auxiliary cameras offer our customers a comprehensive and versatile

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E3/4 is out! 🚀

by Sharon Schnee

E3/4 is out! 🚀 What’s included this time around? What’s new? Check it out! G-sensor high and Tailgating events are now included in the Aggressive Driving report in the Analytics area of the Surfsight Portal. We continue the

E3/4 is out! 🚀

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🖨️ Draft version: E 3/4-2023 🖨️

by Sharon Schnee

The draft version of E 3/4 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E 3/4 slides, including next planned

🖨️ Draft version: E 3/4-2023 🖨️

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⚠️ RESOLVED Code Red: Surfsight portal - Live streaming not working (NA cloud only) ⚠️

by Daniel Sanchez, Technical support agent

We are happy to inform you that the service outage with live-streaming (NA cloud only) has been resolved. We appreciate your patience and apologize for the temporary inconvenience. Jira ticket:

⚠️ RESOLVED Code Red: Surfsight portal - Live streaming not working (NA cloud only) ⚠️

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⚠️ Code Red: Surfsight portal - Live streaming not working (NA cloud only)⚠️

by Daniel Sanchez, Technical support agent

We are experiencing a service outage with live streaming (NA cloud only). Our team is currently working to restore the service. We apologize for any inconvenience. Jira ticket: https://lytx.atlassian.net/browse/SUR-5981 Salesforce

⚠️ Code Red: Surfsight portal - Live streaming not working (NA cloud only)⚠️