Surfsight Internal Updates

Version E20-2021 released

by Maya Shlayen, Technical Writer
New release
Woohoo! The E20-2021 release notes are ready! 🎉 Note that a new alarm hierarchy is in place. Only the most severe alarms are delivered - helping you focus on the most severe issues, and reducing alarm fatigue. Please refer to this document

📸 Auxiliary camera updates 📸

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Collateral updates
👂 LISTEN UP! We’ve now released ✨awesome✨ knowledge base updates and a public-facing auxiliary camera explanation to help clear up any confusion.📂📂Find a cool FAQ and a PDF version of the knowledge base articles here:

AI-14 dashcam messaging

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Urgent
GTM
It has come to our attention that some partners may be inquiring about the AI-14 model. We are not ready to go to market with this product and have not received final approvals or certifications for this model. Accordingly, we are releasing

Version E19-21 released

by Rachel Gottesman, Technical Writer
New release
Woohoo! The E19-21 release notes are ready! 🎉 Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

Whoopee wahoo - it's really working this time!!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Miscellaneous
We’re up and running with our subscription mails with Noticeable and you’re one of our guinea pigs. If this works consistently for the next couple of weeks, we’ll roll out to partners! If you don’t mind taking a second - click reply and let

Version G12-21 & G13-21 release

by Rachel Gottesman, Technical Writer
New release
Yay! The G12-21 & G13-21 release notes are ready! 🎉 Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

📣📣 New GTM recording ℹ️ℹ️

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The Sept. 22 2021 🗓️ ♍ GTM forum was held with the following status updates:🆕 device cables- to be released at the beginning of October, including an updated order form Noticeable- beta is successful; once email subscriptions are tested

📣📣 New GTM recording October 4th 2021 ℹ️ℹ️

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The October 19 2021 🗓️ ♍ GTM forum was held with the following status updates: Code Red messaging Rachel will discuss with Ilan about a future process for the Code Red messaging from the partner success New camera accessories Device

"Product" has left the building

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Team & people
The Surfsight Israel 🇮🇱 team is celebrating a slew of Jewish ✡️ holidays this month 🗓️ - and that translates into many national holidays here and many days out of the office. Please 🙏 remember to consider these limitations and be