Surfsight Internal Updates

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Auxiliary camera field trial announcement and communication guidelines 🌻

To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the

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🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM

Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -

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E19/20-23 and G3-23 are out! 🚀

by Sharon Schnee

E19/20 and G3-23 are out! 🚀 What’s included this time around? What’s new? Check it out! E19/20-23 Two upcoming changes to the Surfsight API may impact your use of the service. Specific events only allow text for data type, the dataType

E19/20-23 and G3-23 are out! 🚀

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🖨️ Draft version: E19/20-2023 and G3-23🖨️

by Sharon Schnee

The draft version of E19/20 and G3 release notes are here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the E19/20 and G3 draft release notes. For more information E19/20 and G3 slides,

🖨️ Draft version: E19/20-2023 and G3-23🖨️

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E17/18 is out! 🚀

by Sharon Schnee

E17/18 is out! 🚀 What’s included this time around? What’s new? Check it out! The Partner portal facelift continues with the calendar drop downs in several areas, giving all related screens a new updated look. The mediaFileAvailability

E17/18 is out! 🚀

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🖨️ Draft version: E17/18-2023 🖨️

by Sharon Schnee

The draft version of E17/18 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E17/18 slides, including next planned

🖨️ Draft version: E17/18-2023 🖨️

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E15/16 is out! 🚀

by Sharon Schnee

E15/16 is out! 🚀 What’s included this time around? What’s new? Check it out! Video and snapshot media can be configured for Entering standby and Exiting Standby events. New webhook types notify partners of system messages such as a

E15/16 is out! 🚀

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🖨️ Draft version: E15/16-23 🖨️

by Sharon Schnee

The draft version of E15/16 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E15/16 slides, including next planned

🖨️ Draft version: E15/16-23 🖨️

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⚠️ RESOLVED - Code Red: Outage - Surfsight API (US only) ⚠️

by Daniel Sanchez, Technical support agent

We experienced a service outage affecting the Surfsight API (US only) from 00:56 AM to 01:34 AM PDT (UTC/GMT-7). The reason was the deployment of a critical security update. The service has already been restored. We apologize for any

⚠️ RESOLVED - Code Red: Outage - Surfsight API (US only) ⚠️