Surfsight Internal Updates

🖨️ Draft version: C6-2024 🖨️

2024-06-27T08:30:00Z

The draft version of the C6 release notes is here!

Take a look.

Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes.

For more information

C6 slides, including next planned sprints, here
Cloud release forum recording here, password .^yKPe+6
C6 draft release notes here. Keep in mind - this is a draft version for internal use only and is subject to change

This notice was delivered to employees only.

For more information, speak with [email protected]" rel="noopener nofollow" target="_blank">The Product team.

🖨️ Draft version: C5-2024 🖨️

2024-05-29T15:45:00Z

The draft version of C5 release notes is here!

Take a look.

Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes.

For more information

C5 slides, including next planned sprints, here
Cloud release forum recording here, password D&*=0uTA
C5 draft release notes here. Keep in mind - this is a draft version for internal use only and is subject to change

This notice was delivered to employees only.

For more information, speak with [email protected]" rel="noopener nofollow" target="_blank">The Product team.

Auxiliary camera field trial announcement and communication guidelines 🌻

2022-05-27T13:00:00Z

To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the general public.

We’ve put together information and details about the auxiliary camera field trial in order to help you prepare for next steps. Find all the juice in this letter.

During the trials, we will:

track and monitor the quality of recordings from the auxiliary cameras
ensure everything is working properly
provide technical support to partner resellers
collect and evaluate feedback from field trial participants regarding the ease of installation and pairing
adjust design if needed and refine the camera based on any design adjustments
repeat until field trial is evaluated as successful based on our pre-determined success criteria
release to the general public

Lytx® employees can stay up to date with the release plan status on LytxLync.

You might also want to check out the auxiliary camera release package for additional resources.

If you have any questions don’t hesitate to contact us at [email protected]" rel="noopener nofollow" target="_blank">[email protected]

Sincerely,

The Surfsight Product Marketing Team

🚀🚀 v3.10 release package and more 🚀🚀

2022-04-12T11:09:49.730Z

Hi team! 👪

As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint).

So, without further ado - check out the new v3.10 release package and tell us what you think:

3.10 release package.docx

What else is new?

The new 📂 Release Package folder 📂 is available for viewing by all employees, and this is where we’ll store the version release packages
🌐 This folder is easily accessible from our new Product Launch hub on LytxLync 🌐
Coming soon: release packages for auxiliary cameras and firmware v3.11

Firmware 3.13 is rolling out!

2024-10-15T13:57:00Z

Firmware Update 3.13 is rolling out

The latest firmware update, 3.13, for the AI-12 dashcam is rolling out.

What’s included:

Power loss file protection
Increase privacy with watermarks
Hotspot control

The limited-release phase of the rollout started in August and is now GA.

Read more about 3.13 firmware update enhancements and bug fixes in this internal document, the Knowledge base, or the Developer Portal changelog.

For more information, please contact your Partner Success Manager or Technical Account Manager.

Sincerely,

Lytx Surfsight Team

This notice was delivered to Lytx employees.

For more information, speak with us [email protected]" rel="noopener nofollow" target="_blank">here

Important notice: Changes to the Surfsight API

2024-10-01T14:11:00Z

Upcoming changes to the Surfsight® API that may impact your use of the service.

Create Drivers and Update Drivers APIs - (Validate the “organizationId ” parameter)
- When creating a new driver persona in the Organization, (POST/drivers and PATCH/drivers), we will add a validation that the organizationId exists and belongs to the partner who is performing the operation. This will allow you to only create a driver persona who is in your organization.
Virtual event - Validate Parameters
- We will be implementing more stringent parameter validation on the virtual-event endpoint. By ensuring that all input data adheres to pre-defined criteria, we will only create events with valid parameters. You will receive an error message when attempting to enter invalid parameters.
Create/Update organization - (post/organizations): Change the default for isOrganizationProfileEnabled to FALSE
- At the present time, newly created organizations are automatically enabled for the “Organization Profile” feature.
  To provide greater user autonomy, we will change the default setting of isOrganizationProfileEnabled to FALSE. This will allow users to opt-in to the Organization Profile feature if they choose.

These changes will be implemented in the release scheduled for January 12, 2025.

We understand that these changes may cause some disruption to your workflow. We apologize for any inconvenience you might experience. If you have any questions or concerns, please reach out to your Technical Account Manager.

Thank you for your understanding and continued support.

C9-2024 is out! 🚀

2024-10-01T12:38:00Z

C9-2024 is out! 🚀

What’s included this time around? What’s new? Check it out!

Asynchronous Recording Downloads
- You can now download recordings in the background while continuing your work. This feature allows for efficient multi-tasking and saves time.
Monitor notifications without distractions
- Our notification panel helps you continue working while keeping an eye on notifications and performing asynchronous tasks.
Comprehensive analytics: Receive all IMEIs in one report 
- Before this enhancement, the exported CSV only displayed 200 devices. The report will now reflect all IMEIs in the organization.

Read all about this release’s new features, enhancements, and the bugs we fixed in this internal document or:

This notice was delivered to Lytx employees.

For more information, speak with us [email protected]" rel="noopener nofollow" target="_blank">here

ℹ️ Service Impact Announcement: Service Disruption Impacting Last GPS and Media Data - US Cloud ℹ️ – RESOLVED (09/25/2024 at 18:15 UTC)

2024-09-25T18:15:00Z

We are happy to inform you that the Last GPS points and Media Data issues have been resolved. Please find further details below.

Duration of the service outage: From 09/24/2024 at 06:00 UTC to 09/25/2024 at 18:15 UTC
Impact of the service outage: Last GPS points and Media Data.
Cloud impacted: US Cloud (AI-12 and AI-14)

We apologize for the temporary inconvenience.

This notice was delivered to employees only.

ℹ️ Service Impact Announcement: Service Disruption Impacting Last GPS and Media Data - US Cloud ℹ️ – UPDATE (09/25/2024 AT 13:30 UTC)

2024-09-25T13:30:00Z

We have stabilized the Redis instance and are currently working on a fix related to the Media Data, which is planned to be deployed later today.

Impact: Last GPS points and Media Data.
Cloud impacted: US Cloud (AI-12 and AI-14)
Update: 09/25/2024 at 13:30 UTC

We value your patience and sincerely regret any inconvenience.

This notice was delivered to employees only.

ℹ️ Service Impact Announcement: Service Disruption Impacting Last GPS and Media Data - US Cloud ℹ️ UPDATE (09/24/2024 at 19:30 UTC)

2024-09-24T19:30:00Z

We are still experiencing performance issues with the Last GPS points and Media Data. The team continues to work to restore normal performance levels. Please find further details below.

Impact of the degraded performance: Last GPS points and Media Data.
Cloud impacted by the degraded performance: US Cloud (AI-12 and AI-14)
Update: 09/24/2024 at 19:30 UTC

Your patience and understanding are greatly appreciated in advance.

This notice was delivered to employees only.