Surfsight Internal Updates

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🖨️ Draft version: C6-2024 🖨️

by Sharon Schnee

The draft version of the C6 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information C6 slides, including next planned sprints,

🖨️ Draft version: C6-2024 🖨️

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🖨️ Draft version: C5-2024 🖨️

by Sharon Schnee

The draft version of C5 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information C5 slides, including next planned sprints,

🖨️ Draft version: C5-2024 🖨️

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🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM

Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -

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C10-2024 is out! 🚀

by Ben Goldfarb

C10-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! Standby Window Extension to Improve Data Capture This extension of up to 24 hours provides fleet managers with greater flexibility in configuring the

C10-2024 is out! 🚀

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Firmware 3.13 is rolling out!

by Ben Goldfarb

Hardware and firmware updates

Firmware Update 3.13 is rolling out The latest firmware update, 3.13, for the AI-12 dashcam is rolling out. What’s included: Power loss file protection Increase privacy with watermarks Hotspot control The limited-release phase of the

Firmware 3.13 is rolling out!

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Important notice: Changes to the Surfsight API

by Ben Goldfarb

Upcoming changes to the Surfsight® API that may impact your use of the service. Create Drivers and Update Drivers APIs - (Validate the “organizationId ” parameter) When creating a new driver persona in the Organization, (POST/drivers

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C9-2024 is out! 🚀

by Ben Goldfarb

C9-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! Asynchronous Recording Downloads You can now download recordings in the background while continuing your work. This feature allows for efficient

C9-2024 is out! 🚀

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Code Red reduced to Service Impact: intermittent live streaming issues still persist (US cloud only) – RESOLVED (09/10/2024, 06:00 p.m. UTC)

by Daniel Sanchez, Technical support agent

We are happy to inform you that yesterday's issues that were yet to be resolved (i.e., intermittent live-streaming issues) have been resolved. All other issues had previously been resolved. Please find further details below. Duration of

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Code Red reduced to Service Impact: Intermittent Live streaming issues still persist (The Surfsight portal does not load dashcams, Surfsight API calls return errors, are back to normal). US cloud only – UPDATED 2:05 PM PST

The team monitoring still shows the below items as resolved. It is not possible to stream live video. The Surfsight partner portal does not load. Some online dashcams are reporting being offline. The team continues working on an