Surfsight Internal Updates

🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM
Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -
Hardware and firmware updates
GTM
Collateral updates

3.11.27 Firmware rollout update

by Sharon Schnee
New release
Hardware and firmware updates
We are excited to share that the 3.11.27 firmware version for the AI-12 dash cam is in rollout. This firmware version includes a new event to help you manage your SD cards. The event is triggered when an SD card is formatted through the

E7/8-23 and G1-23 are out! 🚀

by Sharon Schnee
New release
E7/8-23 and G1-23 are out! 🚀 What’s included this time around? What’s new? Check it out! E7/8-23: We’ve added a new User role, so Partners can now add and edit User access levels. We added a new event when an SD card is formatted. This

🖨️ Draft version: E7/8-2023 🖨️

by Sharon Schnee
New release
The draft version of E7/8 and G1 release notes are here! Take a look. Read all about this releases’ new features, enhancements, and the bugs we fixed in the E7/8 and G1 draft release notes. For more information E7/8 and G1 slides,

E5/6 is out! 🚀

by Sharon Schnee
New release
E5/6 is out! 🚀 What’s included this time around? What’s new? Check it out! New alarm webhook subscriptions are available. ​New Lane weaving and QR code events have been added to organization event settings options​. A recording

They're finally here: the new Surfsight® auxiliary cameras! 🚀🚀

by Rozi Buber
Hi all,  We are thrilled to announce that our long-awaited auxiliary cameras have finally been launched and we couldn't be more excited about their potential.  Auxiliary cameras offer our customers a comprehensive and versatile
New release

E3/4 is out! 🚀

by Sharon Schnee
New release
E3/4 is out! 🚀 What’s included this time around? What’s new? Check it out! G-sensor high​ and ​Tailgating​ events are now included in the ​Aggressive Driving​ report in the ​Analytics​ area of the Surfsight Portal. We continue the

🖨️ Draft version: E 3/4-2023 🖨️

by Sharon Schnee
New release
The draft version of E 3/4 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E 3/4 slides, including next planned

⚠️ RESOLVED Code Red: Surfsight portal - Live streaming not working (NA cloud only) ⚠️

by Daniel Sanchez, Technical support agent
Support
Code Red
We are happy to inform you that the service outage with live-streaming (NA cloud only) has been resolved. We appreciate your patience and apologize for the temporary inconvenience. Jira ticket: