Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

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🖨️ Draft version: E15/16-23 🖨️

by Sharon Schnee

The draft version of E15/16 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E15/16 slides, including next planned

🖨️ Draft version: E15/16-23 🖨️

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⚠️ RESOLVED - Code Red: Outage - Surfsight API (US only) ⚠️

by Daniel Sanchez, Technical support agent

We experienced a service outage affecting the Surfsight API (US only) from 00:56 AM to 01:34 AM PDT (UTC/GMT-7). The reason was the deployment of a critical security update. The service has already been restored. We apologize for any

⚠️ RESOLVED - Code Red: Outage - Surfsight API (US only) ⚠️

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⚠️ Code Red: Resolved - Partner & Surfsight Portals ⚠️

by Jerry Gomez, Technical Support

This notice was delivered to employees only

⚠️ Code Red: Resolved - Partner & Surfsight Portals ⚠️

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⚠️ Code Red: Outage - Partner & Surfsight Portals ⚠️

by Jerry Gomez, Technical Support

We’re experiencing a service outage with the Partner & Surfsight Portals. Our team is currently working to restore the service. We apologize for any inconvenience. This notice was delivered to employees only.

⚠️ Code Red: Outage - Partner & Surfsight Portals ⚠️

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ℹ️ Service Impact Announcement ℹ️ : More video events are created that the allowed per Data Profile.Update: The fix is in test, and will be deployed next week.

by Dror Tesler, Support engineer

We’re currently experiencing degraded performance issues with: More video events are created that the allowed per Data Profile. Our team is currently working to restore normal performance levels. We apologize for any

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E13/14-23 and G2-23 are out! 🚀

by Sharon Schnee

E13/14-23 and G2-23 are out! 🚀 What’s included this time around? What’s new? Check it out! E13/14-23: Partners are now able to delete organizations they are not using from within their accounts. The Partner portal facelift continues

E13/14-23 and G2-23 are out! 🚀

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🖨️ Draft version: E13/14-2023 and G2-23 🖨️

by Sharon Schnee

The draft version of E13/14 and G2 release notes are here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the E13/14 and G2 draft release notes. For more information E13/14 and G2

🖨️ Draft version: E13/14-2023 and G2-23 🖨️

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Important notice: changes to the Surfsight API

by Sharon Schnee

Two upcoming changes to the Surfsight® API may impact your use of the service. Certain events can only accept none for the data type using the dataType parameter. Previously, attempting to set up these events with a snapshot or video type

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3.12 release package

by Nadav Bahat, Product Marketing Manager

Collateral updates

Partner messaging

Team, the AI-12 3.12 firmware version is in rollout, with General Availability (GA) targeted for late September. We prepared a release package that includes all the supportive assets to help you learn about the firmware's features, how to

3.12 release package