Surfsight Internal Updates

Auxiliary camera field trial announcement and communication guidelines 🌻

by Rozi Buber
To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the
Hardware and firmware updates
Partner messaging

🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM
Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -
Hardware and firmware updates
GTM
Collateral updates

🖨️ Draft version: E14/E15-22 🖨️

by Nadav Bahat, Product Marketing
New release
GTM
The draft version of E14/15-22 release notes is here! Take a look. Read all about this release new features, enhancements, and the bugs we fixed in the draft release notes. Important announcements Release notes changes Starting with this

⚠️ UPDATE Code Red: Live View - US cloud only ⚠️

by Perla Perez, Tech Support
Support
Code Red
We’re experiencing an Amazon AWS service impairment may be causing latency to some Surfsight services. We are closely monitoring the situation and taking appropriate actions to minimize the impact. Our team is currently working to restore

⚠️ Code Red: Live View - NA only ⚠️

by Perla Perez, Tech Support
Support
Code Red
We’re experiencing a service outage with mediacores that service our Live View service. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours For more information contact:

🚀New release: E12&13-2022 is out🚀

New release
E12&13 release is out! Check out what’s included: standby in/out events are back, with more notification options available in the Surfsight Portal together with more new UI features. we’ve started our gradual facelift for the Partner Portal

🖨️ Draft version: E12/E13-22 🖨️

by Nadav Bahat, Product Marketing
New release
GTM
The draft version of E12/13-22 release notes is here! Take a look. Read all about this release new features, enhancements, and the bugs we fixed in the draft release notes. Important announcement: As we are planning to focus on large

3.10.25 is out for the Surfsight firmware! 🚀

New release
Firmware 3.10.25 is being delivered to your partners’ devices as we speak, resolving several important bug issues. Access all the details: in the knowledge base or from this PDF document

🚀New release: E11-2022 is out🚀

by Nadav Bahat, Product Marketing
New release
GTM
E11 is out! check out what’s included this time! You might want to sit down for this one: Speed profile is here! We are enhancing our trip metadata with posted speed limit data, allowing partners to improve their offering with posted