Surfsight Internal Updates

🏴⚠️ Code Red: API Invalid Token Timeout Resolved 🏴⚠️

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Code Red
On November 28th, new logging functionality was deployed to production US & EU environments as part of our E23 release (ticket SUR-3925). The deployment caused invalid tokens to fail with a 504 Gateway timeout instead of the expected 401

New cables are out! πŸš€

by Rachel Cheyfitz
New release
Wow wow wow wow. Who would have thought there could be so much excitement around new cables!! We’re proud to announce that three new cables are in stock and ready to be ordered:πŸ”Œ RP1226πŸ”Œ J1939πŸ”Œ IOX for Geotab We’ve created beautiful

Outage – Devices showing offline – RESOLVED

by Perla Perez
Code Red
We are happy to inform you that the outage of devices showing offline has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

⚠️ UPDATE - Code Red: Outage - Devices showing offline ⚠️

by Perla Perez
Code Red
Our R&D team was able to get the traffic back to normalcy. We will continue to monitor for some time before we declare it fixed. This is affecting US and EU instances. We apologize for any inconvenience.

⚠️ Code Red: Outage - Devices showing offline ⚠️

by Perla Perez
Code Red
We’re experiencing a service outage with Devices showing offline for multiple partners. Our team is currently working to restore the service. We apologize for any inconvenience.Β This is affecting US and EU instances.

Version E24-2021

by Rachel Gottesman, Technical Writer
New release
Yay! The E24 release notes are here! πŸŽ‰ This release includes: road-facing ADAS calibration from the Partner Portal a new recording retention time parameter and more! Please refer to this document in Teams to view them. The release notes

πŸš€πŸš€πŸš€ I don't mean to brag ... but LytxLync for Surfsight is the greatest ... πŸš€πŸš€πŸš€

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Team & people
Processes
Greetings, my excellent friends! LytxLync is the employee portal here at Lytx.Β Today, we're proud to announce that Surfsight has joined the portal. Access Surfsight LytxLync now to get all the info you need as you go: Important

πŸ… Face it tiger πŸ…, you just hit the πŸ’° jackpot πŸ’°!

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
New release
Greetings, program(er)s! In case you missed it … we announced the official release of our new πŸ§‘πŸΏβ€πŸ’»πŸ§‘πŸΏβ€πŸ’»πŸ§‘πŸΏβ€πŸ’» Developer Portal on Dec. 1st!! Oh snap! You asked ... we delivered ... So what are you waiting for? Have your partners and

KB content available for partners!

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
Collateral updates
We are pleased to announce that all knowledge base material is now available in PDF, HTML and Word formats for partners to access and repurpose according to their needs. The materials πŸ“šπŸ“š can be found here: