Surfsight Internal Updates

๐Ÿš€๐Ÿš€ v3.10 release package and more ๐Ÿš€๐Ÿš€

by Rachel Cheyfitz, GTM
Hi team! ๐Ÿ‘ช As part of our efforts to continuously improve communications, weโ€™ve created a new document called the โ€œrelease packageโ€. The release package is to be included in all major launches (not every sprint). So, without further ado -
Hardware and firmware updates
GTM
Collateral updates

๐Ÿ“ข New WLP Rollout Update ๐Ÿ“ข

by Nadav Bahat, Product Marketing
Announncement
Product updates
The product team has decided to change the rollout strategy of the new White Label Portal. Please find the attached internal announcement including communication guidelines and letter templates for external communication. The Product

โš ๏ธ Code Red: timeline sometimes not available in Surfsight Geotab add-in โš ๏ธ

by Daniel Sanchez, Technical Support Agent
Code Red
We are experiencing an intermittent availability of the timeline functionality within the Surfsight Geotab add-in (the timeline is sometimes unavailable). Our team is currently working to restore the service. We apologize for any

Errors on different API calls โ€“ Surfsight API โ€“ resolved

by Daniel Sanchez, Technical Support Agent
Code Red
We are happy to inform you that the issue โ€œErrors on different API callsโ€œ has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

โš ๏ธ Code Red: timeline sometimes not available in Surfsight Geotab add-in โš ๏ธ

by Daniel Sanchez, Technical Support Agent
Code Red
We are experiencing an intermittent availability of the timeline functionality within the Surfsight Geotab add-in (the timeline is sometimes unavailable). Our team is currently working to restore the service. We apologize for any

โš ๏ธ Code Red: errors on different API calls - Surfsight API โš ๏ธ

by Daniel Sanchez, Technical Support Agent
Code Red
We are experiencing a service outage with the Surfsight API. Our team is currently working to restore the service. We apologize for any inconvenience.

โš ๏ธ Code Red: errors on different API calls - Surfsight API โš ๏ธ

by Daniel Sanchez, Technical Support Agent
Code Red
We are experiencing a service outage with the Surfsight API. Our team is currently working to restore the service. We apologize for any inconvenience. The next update will be in two hours.

โš ๏ธ Code Red: timeline sometimes not available in Surfsight Geotab add-in โš ๏ธ

by Daniel Sanchez, Technical Support Agent
Code Red
We are experiencing an intermittent availability of the timeline functionality within the Surfsight Geotab add-in (the timeline is sometimes unavailable). Our team is currently working to restore the service. We apologize for any

๐Ÿ„ Updated AI-12 Spec Sheets ๐Ÿ„

by Elena Tardella, Channel Marketing Specialist
Announncement
Collateral updates
New AI-12 spec sheets are available to use! Find the latest versions in Seismic and the Surfsight Business Center.