Surfsight Internal Updates

๐Ÿ“ฃ๐Ÿ“ฃ GTM recording Nov 2nd 2021

by Dan.Anzyo
The November 02 2021 ๐Ÿ—“๏ธ โ™ GTM forum was held with the following status updates: Code Red messaging We experienced a 4-hour outage red code a few weeks ago and an additional outage this week. The different teams are aware of the messaging
New release
Miscellaneous

Version E21-2021

by Maya Shlayen, Technical Writer
New release
We are pleased to announce that the E21-2021 release notes are ready! Please refer to this document in Teams to view them. They are also available for your partners in the knowledge base.

Version E20-2021 released

by Maya Shlayen, Technical Writer
New release
Woohoo! The E20-2021 release notes are ready! ๐ŸŽ‰ Note that a new alarm hierarchy is in place. Only the most severe alarms are delivered - helping you focus on the most severe issues, and reducing alarm fatigue. Please refer to this document

Version E19-21 released

by Rachel Gottesman, Technical Writer
New release
Woohoo! The E19-21 release notes are ready! ๐ŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

Version G12-21 & G13-21 release

by Rachel Gottesman, Technical Writer
New release
Yay! The G12-21 & G13-21 release notes are ready! ๐ŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

"Product" has left the building

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Team & people
The Surfsight Israel ๐Ÿ‡ฎ๐Ÿ‡ฑ team is celebrating a slew of Jewish โœก๏ธ holidays this month ๐Ÿ—“๏ธ - and that translates into many national holidays here and many days out of the office. Please ๐Ÿ™ remember to consider these limitations and be

๐Ÿ“ข๐Ÿ“ข Product communications ๐Ÿ“ข๐Ÿ“ข

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Processes
๐Ÿ“ข๐Ÿ“ข Today weโ€™re rolling out our new product-related communications plan. ๐Ÿ“ข๐Ÿ“ข๐Ÿšฉ๐Ÿšฉ Check out our new process ๐Ÿ‘ฃ๐Ÿ‘ฃ for all product-related communications that are not part of releases:๐Ÿšฉ๐Ÿšฉ Teams=>Product Marketing & Documentation channel =>

Version C18-21 release

by Rachel Gottesman, Technical Writer
New release
Hurray! The C18-21 release notes are ready! ๐ŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

3.9.207 upgrade

by Rachel Cheyfitz, Senior Product Marketing Manager for Surfsight
Urgent
Partner messaging
Product updates
Hi Sales, Success and Support friends! As you know, weโ€™re upgrading devices to 3.9.207 OTA for a variety of reasons. Please refer to this internal document for a detailed explanation, and for all messaging and instructions. Additionally,