Surfsight Internal Updates

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Auxiliary camera field trial announcement and communication guidelines 🌻

To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the

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🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM

Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -

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🚀New release: E10 and G15 are out! 🚀

by Nadav Bahat, Product Marketing

Hi there, We are releasing both the E10 general cloud release and the G15-22 Geotab add-in release today! Check it out! What’s included✨? E10: New API call to retrieve drivers by organization Enhanced billing data to keep track of monthly

🚀New release: E10 and G15 are out! 🚀

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⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

We are happy to inform you that the Live stream outage has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

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⚠️ Code Red: Live Streaming not working - US Cloud only ⚠️

We’re experiencing a service outage with Live streaming not working on the US cloud due to media certificates have expired. Our team is currently working to restore the service. We apologize for any inconvenience. Link any new cases to

⚠️ Code Red: Live Streaming not working - US Cloud only ⚠️

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🚀New cloud releases: E10 and G2 are almost ready to go 🚀

by Maya Shlayen, Technical Writer

A new release is coming, check it out! The upcoming release includes both the E10 general cloud release and the G2-22 Geotab add-in release, both are scheduled for this Sunday, May 29th. What’s included✨? E10: New API call to retrieve

🚀New cloud releases: E10 and G2 are almost ready to go 🚀

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🏄 Simply Surfsight - May 2022🏄

We’re excited to share our latest Simply Surfsight newsletter with all of you. Stay on top of the latest updates, upcoming features, and the best resources from our unstoppable Product team. This newsletter issue includes: Launch updates

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⚠️ Code Red update: Inadvertent AI-12 dashcam remote factory reset

by Rachel Cheyfitz, Product Marketing

Partner messaging

Messaging regarding the inadvertent North American factory reset of April 2022 has been updated and now includes lessons learned. The internal document can be viewed here: 18APRIL2022-remote-factory-reset.pdf The partner-facing template can

⚠️ Code Red update: Inadvertent AI-12 dashcam remote factory reset

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E9-2022 is out! 🚀

by Maya Shlayen, Technical Writer

What’s included this time around? Check it out! Driver service is here! Associate trips and events to the relevant driver Understand driving patterns, or focus on the challenges of individual drivers Leverage data to coach or reward

E9-2022 is out! 🚀