Surfsight Internal Updates

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Auxiliary camera field trial announcement and communication guidelines 🌻

To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the

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🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM

Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -

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Important notice: changes to the Surfsight API

by Rachel Gottesman, Technical Writer

An upcoming change to the Surfisght API may impact your use of the service. The following parameters were previously optional and will now be required in the PUT /devices/{imei}/event-config, POST /organizations/{orgId}/event-settings,

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3.11 firmware version job aids

by Nadav Bahat, Senior Product Marketing Manager

Hi team! 3.11 firmware version is in rollout and I am happy to send over some job aids to help you speak with partners about it. AI-12 3.11 firmware version selling and marketing guide - Use this as you prep for presenting these features

3.11 firmware version job aids

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Important notice: changes to the Surfsight API

by Rachel Gottesman, Technical Writer

Three upcoming changes to the Surfisght API may impact your use of the service: The password parameter in the recordingEncryption object returned in our GET /organizations/{orgId}/default-settings API call will be removed. Integration

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🖨️ Draft version: E22/23-2022 🖨️

by Rachel Gottesman, Technical Writer

The draft version of E22/23 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information: E22/23 slides, including next planned

🖨️ Draft version: E22/23-2022 🖨️

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🖨️ Draft version: E20/21-2022 🖨️

by Rachel Gottesman, Technical Writer

The draft version of E20/21 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E20/21 slides, including next planned sprints,

🖨️ Draft version: E20/21-2022 🖨️

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⚠️ Code Red: Cameras not displaying in Surfsight Portal - Surfsight Portal ⚠️

by Jerry Gomez, Technical Support

We’re experiencing a service outage with the Surfsight portal. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours This notice was delivered to internal employees only.

⚠️ Code Red: Cameras not displaying in Surfsight Portal - Surfsight Portal ⚠️

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E18/19 and G3-22 are out! 🚀

by Rachel Gottesman, Technical Writer

What’s included this time around? What’s new? Check it out! E18/19: We increased the maximum value of the Continuous time to collision in the tailgating feature. We continue the Partner Portal facelift in the Users area. G3-22: Additional

E18/19 and G3-22 are out! 🚀