Surfsight Internal Updates

⚠️ Code Red: timeline sometimes not available in Surfsight Geotab add-in ⚠️

by Daniel Sanchez, Technical Support Agent
Code Red
We are experiencing an intermittent availability of the timeline functionality within the Surfsight Geotab add-in (the timeline is sometimes unavailable). Our team is currently working to restore the service. We apologize for any

🚀New cloud releases: E4 is almost ready to go 🚀

by Maya Shlayen
This sprint was ON FIRE 🔥 with exciting updates - check it out … E4 is scheduled to be released 🚀 this Sunday, March 6th: A new event, Possible Fatigue 😴, gets triggered when there is a distracted driving event and the driver has already
GTM
New release

🏄 Updated AI-12 Spec Sheets 🏄

by Elena Tardella, Channel Marketing Specialist
Announncement
Collateral updates
New AI-12 spec sheets are available to use! Find the latest versions in Seismic and the Surfsight Business Center.

🚀New cloud releases: E3 is almost ready to go 🚀

by Maya Shlayen
This sprint was full of exciting updates ✨ - check ‘em out … E3 is scheduled to be released 🚀 this Sunday, February 20th: Partners can now set default settings for an organization’s camera. The settings apply to both current cameras and
GTM
New release

Live streaming not working – Surfsight portal – resolved

by Daniel Sanchez, Technical Support Engineer
Code Red
We are happy to inform you that the issue regarding live streaming not working has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

⚠️ Code Red: live streaming not working - Surfsight portal⚠️

by Daniel Sanchez, Technical Support Engineer
Code Red
We’re experiencing a service outage with the Surfsight portal. Our team is currently working to restore the service. We apologize for any inconvenience. Next update will be in 2 hours.

🚀 New cloud releases: E2 is almost ready to go 🚀

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
This sprint was chock full of features, improvements and 🕵️ discoveries - check ‘em out … E2 is scheduled to be released 🚀 this Sunday, February 6th: Mixed fleets support is here. You can now add dashcams from different partners to the
New release
GTM

🎇 Notifications are back 🎇

by Rachel Cheyfitz, Product Marketing
Announncement
Today is a happy day 😊 Why, you ask? Because notifications by email have been fixed. Cheers! 🥂

🏴⚠️ Code Red: Partner Portal Down - Resolved 🏴⚠️

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Code Red
On December 21st, 2021 at 8:01 am PT, an unexpected outage occurred, causing the Partner Portal to be unavailable until 8:50 am PT that day. PSMs and TAMs are invited to use the following letter, and share it with any partners awaiting