Surfsight Internal Updates

🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM
Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -
Hardware and firmware updates
GTM
Collateral updates

ℹ️ Service Impact Announcement ℹ️ : Partner Portal - Not possible to change billing status

by Silvia Arce, Technical Support Engineer
Support
We’re currently experiencing degraded performance issues with Partner Portal - Unable to change billing status. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.  Jira ticket:

Important notice: changes to the Surfsight API

by Sharon Schnee
Two upcoming changes to the Surfisght API may impact your use of the service.   1.       The DELETE/organization/{orgId} API call will change to DELETE/organizations/{orgId} to be consistent with other Organizations endpoints.  2.      
Announncement
Support

E19/20-23 and G3-23 are out! 🚀

by Sharon Schnee
New release
E19/20 and G3-23 are out! 🚀 What’s included this time around? What’s new? Check it out! E19/20-23 Two upcoming changes to the Surfsight API may impact your use of the service. Specific events only allow text for data type, the dataType

🖨️ Draft version: E19/20-2023 and G3-23🖨️

by Sharon Schnee
New release
The draft version of E19/20 and G3 release notes are here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the E19/20 and G3 draft release notes. For more information E19/20 and G3 slides,

E17/18 is out! 🚀

by Sharon Schnee
New release
E17/18 is out! 🚀 What’s included this time around? What’s new? Check it out! The Partner portal facelift continues with the calendar drop downs in several areas, giving all related screens a new updated look. The mediaFileAvailability

🖨️ Draft version: E17/18-2023 🖨️

by Sharon Schnee
New release
The draft version of E17/18 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E17/18 slides, including next planned

E15/16 is out! 🚀

by Sharon Schnee
New release
E15/16 is out! 🚀 What’s included this time around? What’s new? Check it out! Video and snapshot media can be configured for ​Entering standby​ and ​Exiting Standby​ events. New webhook types notify partners of system messages such as a

🖨️ Draft version: E15/16-23 🖨️

by Sharon Schnee
New release
The draft version of E15/16 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E15/16 slides, including next planned