Surfsight Internal Updates

Version E20-2021 released

by Maya Shlayen, Technical Writer
New release
Woohoo! The E20-2021 release notes are ready! πŸŽ‰ Note that a new alarm hierarchy is in place. Only the most severe alarms are delivered - helping you focus on the most severe issues, and reducing alarm fatigue. Please refer to this document

πŸ“Έ Auxiliary camera updates πŸ“Έ

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Collateral updates
πŸ‘‚ LISTEN UP! We’ve now released ✨awesome✨ knowledge base updates and a public-facing auxiliary camera explanation to help clear up any confusion.πŸ“‚πŸ“‚Find a cool FAQ and a PDF version of the knowledge base articles here:

Version E19-21 released

by Rachel Gottesman, Technical Writer
New release
Woohoo! The E19-21 release notes are ready! πŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

Version G12-21 & G13-21 release

by Rachel Gottesman, Technical Writer
New release
Yay! The G12-21 & G13-21 release notes are ready! πŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

πŸ“’πŸ“’ Product communications πŸ“’πŸ“’

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Processes
πŸ“’πŸ“’ Today we’re rolling out our new product-related communications plan. πŸ“’πŸ“’πŸš©πŸš© Check out our new process πŸ‘£πŸ‘£ for all product-related communications that are not part of releases:🚩🚩 Teams=>Product Marketing & Documentation channel =>

Version C18-21 release

by Rachel Gottesman, Technical Writer
New release
Hurray! The C18-21 release notes are ready! πŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

Ending support for wired aux cameras

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Correction
EOL/EOS
Urgent
We’re ending support for wired auxilliary cameras. Messaging can be found in the Product Marketing & Documentation channel in the Files area. Please reach out and keep your partners in the loop.

New data plan collateral!!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Collateral updates
Woo hoo! We have new shiny data plan FAQs ready for you. The same FAQs will be ready for partners through the Business Center (Salesforce) starting next week. Find the FAQs in our channel and start using them today. What’s next you ask?