Surfsight Internal Updates

๐Ÿ“ฃ๐Ÿ“ฃ GTM recording Nov 2nd 2021

by Dan.Anzyo
The November 02 2021 ๐Ÿ—“๏ธ โ™ GTM forum was held with the following status updates: Code Red messaging We experienced a 4-hour outage red code a few weeks ago and an additional outage this week. The different teams are aware of the messaging
New release
Miscellaneous

Audio recording known issue

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
Partner messaging
We are aware of the issues with the AI-12 dashcam audio recording functionality. Weโ€™ve prepared messaging to assist you in communications with partners regarding this issue as follows: AI-12 Audio Recording unstable.pdf- this message is

Version E21-2021

by Maya Shlayen, Technical Writer
New release
We are pleased to announce that the E21-2021 release notes are ready! Please refer to this document in Teams to view them. They are also available for your partners in the knowledge base.

๐Ÿ“ฃ๐Ÿ“ฃ GTM recording October 19th 2021

by Rachel Cheyfitz, Product Marketing
The October 19 2021 ๐Ÿ—“๏ธ โ™ GTM forum: - Code Red messaging - New camera device cables - Release E21 - Developer portal beta - Firmware 3.10 + ADAS - Surfsight website migration - White-label portal Find this weekโ€™s GTM presentation ๐Ÿ“ here:
Correction
GTM

Version E20-2021 released

by Maya Shlayen, Technical Writer
New release
Woohoo! The E20-2021 release notes are ready! ๐ŸŽ‰ Note that a new alarm hierarchy is in place. Only the most severe alarms are delivered - helping you focus on the most severe issues, and reducing alarm fatigue. Please refer to this document

๐Ÿ“ธ Auxiliary camera updates ๐Ÿ“ธ

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Collateral updates
๐Ÿ‘‚ LISTEN UP! Weโ€™ve now released โœจawesomeโœจ knowledge base updates and a public-facing auxiliary camera explanation to help clear up any confusion.๐Ÿ“‚๐Ÿ“‚Find a cool FAQ and a PDF version of the knowledge base articles here:

AI-14 dashcam messaging

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Urgent
GTM
It has come to our attention that some partners may be inquiring about the AI-14 model. We are not ready to go to market with this product and have not received final approvals or certifications for this model. Accordingly, we are releasing

Version E19-21 released

by Rachel Gottesman, Technical Writer
New release
Woohoo! The E19-21 release notes are ready! ๐ŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

Whoopee wahoo - it's really working this time!!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Miscellaneous
Weโ€™re up and running with our subscription mails with Noticeable and youโ€™re one of our guinea pigs. If this works consistently for the next couple of weeks, weโ€™ll roll out to partners! If you donโ€™t mind taking a second - click reply and let