Surfsight Internal Updates

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Auxiliary camera field trial announcement and communication guidelines 🌻

To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the

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🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM

Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -

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Firmware 3.12.206 is rolling out!

by Sharon Schnee

Hardware and firmware updates

Firmware Update 3.12.206 is rolling out. The latest firmware update, 3.12.206, for the AI-12 dash cam is rolling out. What’s included: New NOM label in the Certification screen An issue that caused repeated rebooting of the device was

Firmware 3.12.206 is rolling out!

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Important notice: changes to the Surfsight API

by Sharon Schnee

Two upcoming change to the Surfsight API may impact your use of the service. Due to a more stringent validation process, the viewer role, which can be assigned to users in the Partner Portal, will only have access to limited functions

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Firmware Update 3.12.108 Now Available

by Sharon Schnee

Hardware and firmware updates

Firmware Update 3.12.108 Now Available The latest firmware update, 3.12.108, for the AI-12 dash cam is now Generally Available (GA). What’s included: Auxiliary camera connectivity and recording enhancements Improved recording

Firmware Update 3.12.108 Now Available

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Important notice: changes to the Surfsight API

by Sharon Schnee

Two upcoming changes to the Surfsight API may impact your use of the service. 1. A JWT token is now required for both setting purge days and updating purge days in the PATCH /organizations/orgID API call. This is available only to

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ℹ️ Surfsight add-in within MyGeotab - "Issue loading this page" error - RESOLVED

by Silvia Arce, Technical Support Engineer

We’re currently experiencing degraded performance issues with the Surfsight add-in within MyGeotab - "Issue loading this page" error. Our team is currently working to restore normal performance levels. We apologize for any

ℹ️ Surfsight add-in within MyGeotab - "Issue loading this page" error - RESOLVED

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ℹ️ Service Impact Announcement ℹ️ : Surfsight add-in within MyGeotab - "Issue loading this page" error

by Silvia Arce, Technical Support Engineer

We’re currently experiencing degraded performance issues with the Surfsight add-in within MyGeotab. This may affect some users. Our team is currently working to restore normal performance levels. We apologize for any

ℹ️ Service Impact Announcement ℹ️ : Surfsight add-in within MyGeotab - "Issue loading this page" error

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Important notice: changes to the Surfsight API

by Sharon Schnee

Two upcoming changes to the Surfisght API may impact your use of the service. 1. The DELETE/organization/{orgId} API call will change to DELETE/organizations/{orgId} to be consistent with other Organizations endpoints. 2.