Surfsight Internal Updates

Version E20-2021 released

by Maya Shlayen, Technical Writer
New release
Woohoo! The E20-2021 release notes are ready! ๐ŸŽ‰ Note that a new alarm hierarchy is in place. Only the most severe alarms are delivered - helping you focus on the most severe issues, and reducing alarm fatigue. Please refer to this document

๐Ÿ“ธ Auxiliary camera updates ๐Ÿ“ธ

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Collateral updates
๐Ÿ‘‚ LISTEN UP! Weโ€™ve now released โœจawesomeโœจ knowledge base updates and a public-facing auxiliary camera explanation to help clear up any confusion.๐Ÿ“‚๐Ÿ“‚Find a cool FAQ and a PDF version of the knowledge base articles here:

Version E19-21 released

by Rachel Gottesman, Technical Writer
New release
Woohoo! The E19-21 release notes are ready! ๐ŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

Version G12-21 & G13-21 release

by Rachel Gottesman, Technical Writer
New release
Yay! The G12-21 & G13-21 release notes are ready! ๐ŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

"Product" has left the building

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Team & people
The Surfsight Israel ๐Ÿ‡ฎ๐Ÿ‡ฑ team is celebrating a slew of Jewish โœก๏ธ holidays this month ๐Ÿ—“๏ธ - and that translates into many national holidays here and many days out of the office. Please ๐Ÿ™ remember to consider these limitations and be

๐Ÿ“ข๐Ÿ“ข Product communications ๐Ÿ“ข๐Ÿ“ข

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Processes
๐Ÿ“ข๐Ÿ“ข Today weโ€™re rolling out our new product-related communications plan. ๐Ÿ“ข๐Ÿ“ข๐Ÿšฉ๐Ÿšฉ Check out our new process ๐Ÿ‘ฃ๐Ÿ‘ฃ for all product-related communications that are not part of releases:๐Ÿšฉ๐Ÿšฉ Teams=>Product Marketing & Documentation channel =>

Version C18-21 release

by Rachel Gottesman, Technical Writer
New release
Hurray! The C18-21 release notes are ready! ๐ŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

New data plan collateral!!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Collateral updates
Woo hoo! We have new shiny data plan FAQs ready for you. The same FAQs will be ready for partners through the Business Center (Salesforce) starting next week. Find the FAQs in our channel and start using them today. Whatโ€™s next you ask?

Use the new global order form!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Partner messaging
A new global order form is now available (as discussed earlier in July too)! The previous order forms required maintaining several parallel versions and created confusion. So - local shipping companies, pricing, and currency have been