Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

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Code red: live view not working – US cloud only – resolved

by Daniel Sanchez, Technical Support Agent

We are happy to inform you that the issue “Live view not working – US cloud only“ has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

Code red: live view not working – US cloud only – resolved

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⚠️ Code Red: Live View not working - US Cloud Only ⚠️

by Jerry Gomez, Technical Support Enginneer

Some customers may be experiencing a service outage with Live streaming not working on the US cloud. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours

⚠️ Code Red: Live View not working - US Cloud Only ⚠️

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🚀New release: E10 and G15 are out! 🚀

by Nadav Bahat, Product Marketing

Hi there, We are releasing both the E10 general cloud release and the G15-22 Geotab add-in release today! Check it out! What’s included✨? E10: New API call to retrieve drivers by organization Enhanced billing data to keep track of monthly

🚀New release: E10 and G15 are out! 🚀

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⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

We are happy to inform you that the Live stream outage has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

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⚠️ Code Red: Live Streaming not working - US Cloud only ⚠️

We’re experiencing a service outage with Live streaming not working on the US cloud due to media certificates have expired. Our team is currently working to restore the service. We apologize for any inconvenience. Link any new cases to

⚠️ Code Red: Live Streaming not working - US Cloud only ⚠️

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Supporting collaboration across fleets and organizations

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Partner messaging

As you all probably already know, we’ve started releasing a variety of features that support collaboration between partners, and collaboration with “external” users. Going forward, please refrain from using the term mixed fleets when

Supporting collaboration across fleets and organizations

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📢 New WLP Rollout Update 📢

by Nadav Bahat, Product Marketing

Product updates

The product team has decided to change the rollout strategy of the new White Label Portal. Please find the attached internal announcement including communication guidelines and letter templates for external communication. The Product

📢 New WLP Rollout Update 📢

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🏄 Updated AI-12 Spec Sheets 🏄

by Elena Tardella, Channel Marketing Specialist

Collateral updates

New AI-12 spec sheets are available to use! Find the latest versions in Seismic and the Surfsight Business Center.

🏄 Updated AI-12 Spec Sheets 🏄

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ADAS prep doc

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Collateral updates

Hi friends! We’ve published a new ADAS Prep doc so you can help your partners get ready in advance of upgrades and calibration. You can find the Word version here:

ADAS prep doc