Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

timestamp1653656400000

Auxiliary camera field trial announcement and communication guidelines 🌻

To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the

timestamp1649761789730

🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM

Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -

timestamp1705349640000

ℹ️ Surfsight add-in within MyGeotab - "Issue loading this page" error - RESOLVED

by Silvia Arce, Technical Support Engineer

We’re currently experiencing degraded performance issues with the Surfsight add-in within MyGeotab - "Issue loading this page" error. Our team is currently working to restore normal performance levels. We apologize for any

ℹ️ Surfsight add-in within MyGeotab - "Issue loading this page" error - RESOLVED

timestamp1704999028637

ℹ️ Service Impact Announcement ℹ️ : Surfsight add-in within MyGeotab - "Issue loading this page" error

by Silvia Arce, Technical Support Engineer

We’re currently experiencing degraded performance issues with the Surfsight add-in within MyGeotab. This may affect some users. Our team is currently working to restore normal performance levels. We apologize for any

ℹ️ Service Impact Announcement ℹ️ : Surfsight add-in within MyGeotab - "Issue loading this page" error

timestamp1700481600000

Important notice: changes to the Surfsight API

by Sharon Schnee

Two upcoming changes to the Surfisght API may impact your use of the service. 1. The DELETE/organization/{orgId} API call will change to DELETE/organizations/{orgId} to be consistent with other Organizations endpoints. 2.

timestamp1692268200000

Important notice: changes to the Surfsight API

by Sharon Schnee

Two upcoming changes to the Surfsight® API may impact your use of the service. Certain events can only accept none for the data type using the dataType parameter. Previously, attempting to set up these events with a snapshot or video type

timestamp1689688800000

3.12 Firmware is in rollout! 🚀

by Sharon Schnee

Hardware and firmware updates

We are excited to share that the rollout of the 3.12 firmware version for the AI-12 dash cam has begun and is now in limited release. This firmware version includes new features to enrich your offerings including Driver ID, Passenger

3.12 Firmware is in rollout! 🚀

timestamp1689167040000

Updated AI-12 spec sheet

Following the SD replacement, the AI-12 spec sheet has been updated and published on Seismic. Alongside this update, we have also incorporated some other adjustments: The lens field of view has been corrected to reflect the accurate

Updated AI-12 spec sheet

timestamp1685988000000

3.11.27 Firmware rollout update

by Sharon Schnee

Hardware and firmware updates

We are excited to share that the 3.11.27 firmware version for the AI-12 dash cam is in rollout. This firmware version includes a new event to help you manage your SD cards. The event is triggered when an SD card is formatted through the

3.11.27 Firmware rollout update