Surfsight Internal Updates

Surfsight Internal Updates

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Firmware 3.12.206 is rolling out!

by Sharon Schnee
New release
Hardware and firmware updates
Firmware Update 3.12.206 is rolling out. The latest firmware update, 3.12.206, for the AI-12 dash cam is rolling out.  What’s included: New NOM label in the Certification screen An issue that caused repeated rebooting of the device was
Firmware 3.12.206 is rolling out!

Important notice: changes to the Surfsight API

by Sharon Schnee
Two upcoming change to the Surfsight API may impact your use of the service.  Due to a more stringent validation process, the viewer role, which can be assigned to users in the Partner Portal, will only have access to limited functions
Support
Announncement

Firmware Update 3.12.108 Now Available

by Sharon Schnee
New release
Hardware and firmware updates
Firmware Update 3.12.108 Now Available  The latest firmware update, 3.12.108, for the AI-12 dash cam is now Generally Available (GA).    What’s included:  Auxiliary camera connectivity and recording enhancements  Improved recording
Firmware Update 3.12.108 Now Available

Important notice: changes to the Surfsight API

by Sharon Schnee
Two upcoming changes to the Surfsight API may impact your use of the service.  1.       A JWT token is now required for both setting purge days and updating purge days in the PATCH /organizations/orgID API call. This is available only to
Support
Announncement

ℹ️ Surfsight add-in within MyGeotab - "Issue loading this page" error - RESOLVED

by Silvia Arce, Technical Support Engineer
Support
Announncement
We’re currently experiencing degraded performance issues with the Surfsight add-in within MyGeotab - "Issue loading this page" error.  Our team is currently working to restore normal performance levels. We apologize for any
ℹ️ Surfsight add-in within MyGeotab - "Issue loading this page" error - RESOLVED

ℹ️ Service Impact Announcement ℹ️ : Surfsight add-in within MyGeotab - "Issue loading this page" error

by Silvia Arce, Technical Support Engineer
Support
Announncement
We’re currently experiencing degraded performance issues with the Surfsight add-in within MyGeotab. This may affect some users. Our team is currently working to restore normal performance levels. We apologize for any
ℹ️ Service Impact Announcement ℹ️ : Surfsight add-in within MyGeotab - "Issue loading this page" error

Important notice: changes to the Surfsight API

by Sharon Schnee
Two upcoming changes to the Surfisght API may impact your use of the service.   1.       The DELETE/organization/{orgId} API call will change to DELETE/organizations/{orgId} to be consistent with other Organizations endpoints.  2.      
Announncement
Support

Important notice: changes to the Surfsight API

by Sharon Schnee
Two upcoming changes to the Surfsight® API may impact your use of the service.  Certain events can only accept none for the data type using the dataType parameter. Previously, attempting to set up these events with a snapshot or video type
Announncement
Support

3.12 Firmware is in rollout! 🚀

by Sharon Schnee
New release
Hardware and firmware updates
We are excited to share that the rollout of the 3.12 firmware version for the AI-12 dash cam has begun and is now in limited release. This firmware version includes new features to enrich your offerings including Driver ID, Passenger
3.12 Firmware is in rollout! 🚀