Surfsight Internal Updates

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Auxiliary camera field trial announcement and communication guidelines 🌻

To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the

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Updated AI-12 spec sheet

Following the SD replacement, the AI-12 spec sheet has been updated and published on Seismic. Alongside this update, we have also incorporated some other adjustments: The lens field of view has been corrected to reflect the accurate

Updated AI-12 spec sheet

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Important notice: changes to the Surfsight API

by Rachel Gottesman, Technical Writer

An upcoming change to the Surfisght API may impact your use of the service. The following parameters were previously optional and will now be required in the PUT /devices/{imei}/event-config, POST /organizations/{orgId}/event-settings,

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Important notice: changes to the Surfsight API

by Rachel Gottesman, Technical Writer

Three upcoming changes to the Surfisght API may impact your use of the service: The password parameter in the recordingEncryption object returned in our GET /organizations/{orgId}/default-settings API call will be removed. Integration

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E18/19 and G3-22 are out! 🚀

by Rachel Gottesman, Technical Writer

What’s included this time around? What’s new? Check it out! E18/19: We increased the maximum value of the Continuous time to collision in the tailgating feature. We continue the Partner Portal facelift in the Users area. G3-22: Additional

E18/19 and G3-22 are out! 🚀

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Four new sales courses are available in the Surfsight Sales Learning Center

Sales Enablement

We’re excited to announce that four new sales courses are now available in the Surfsight Sales Learning Center: Selling to the enterprise Enterprise opportunities can be complex with many stakeholders involved. In this course, you will

Four new sales courses are available in the Surfsight Sales Learning Center

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An ode to the Surfsight knowledge base

by Rachel Cheyfitz, PMK

Knowledgebase - A Limmerick by Rachel Cheyfitz There once was a knowledgebase for Surfsight It was ok, but something wasn’t quite right Until came our Prod team to change the theme Nadav, Zlil, Liron for the color scheme Come visit to see,

An ode to the Surfsight knowledge base

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🚀New release: E10 and G15 are out! 🚀

by Nadav Bahat, Product Marketing

Hi there, We are releasing both the E10 general cloud release and the G15-22 Geotab add-in release today! Check it out! What’s included✨? E10: New API call to retrieve drivers by organization Enhanced billing data to keep track of monthly

🚀New release: E10 and G15 are out! 🚀

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⚠️ Code Red update: Inadvertent AI-12 dashcam remote factory reset

by Rachel Cheyfitz, Product Marketing

Partner messaging

Messaging regarding the inadvertent North American factory reset of April 2022 has been updated and now includes lessons learned. The internal document can be viewed here: 18APRIL2022-remote-factory-reset.pdf The partner-facing template can

⚠️ Code Red update: Inadvertent AI-12 dashcam remote factory reset