Surfsight Internal Updates

Version G12-21 & G13-21 release

by Rachel Gottesman, Technical Writer
New release
Yay! The G12-21 & G13-21 release notes are ready! ๐ŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

๐Ÿ“ฃ๐Ÿ“ฃ New GTM recording โ„น๏ธโ„น๏ธ

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The Sept. 22 2021 ๐Ÿ—“๏ธ โ™ GTM forum was held with the following status updates:๐Ÿ†• device cables- to be released at the beginning of October, including an updated order form Noticeable- beta is successful; once email subscriptions are tested

๐Ÿ“ฃ๐Ÿ“ฃ New GTM recording October 4th 2021 โ„น๏ธโ„น๏ธ

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The October 19 2021 ๐Ÿ—“๏ธ โ™ GTM forum was held with the following status updates: Code Red messaging Rachel will discuss with Ilan about a future process for the Code Red messaging from the partner success New camera accessories Device

"Product" has left the building

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Team & people
The Surfsight Israel ๐Ÿ‡ฎ๐Ÿ‡ฑ team is celebrating a slew of Jewish โœก๏ธ holidays this month ๐Ÿ—“๏ธ - and that translates into many national holidays here and many days out of the office. Please ๐Ÿ™ remember to consider these limitations and be

๐Ÿ“ข๐Ÿ“ข Product communications ๐Ÿ“ข๐Ÿ“ข

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Processes
๐Ÿ“ข๐Ÿ“ข Today weโ€™re rolling out our new product-related communications plan. ๐Ÿ“ข๐Ÿ“ข๐Ÿšฉ๐Ÿšฉ Check out our new process ๐Ÿ‘ฃ๐Ÿ‘ฃ for all product-related communications that are not part of releases:๐Ÿšฉ๐Ÿšฉ Teams=>Product Marketing & Documentation channel =>

Version C18-21 release

by Rachel Gottesman, Technical Writer
New release
Hurray! The C18-21 release notes are ready! ๐ŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

This is what you've been waiting for: the GTM roadmap is now available

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
You can now view upcoming releases directly from Teams. This will be particularly useful for Sales and Success teams looking ahead towards โ€œblurโ€ who often donโ€™t have Jira licenses. The roadmap reflects the strategy as we plan it during our

Use the new global order form!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Partner messaging
A new global order form is now available (as discussed earlier in July too)! The previous order forms required maintaining several parallel versions and created confusion. So - local shipping companies, pricing, and currency have been

3.9.207 upgrade

by Rachel Cheyfitz, Senior Product Marketing Manager for Surfsight
Urgent
Partner messaging
Product updates
Hi Sales, Success and Support friends! As you know, weโ€™re upgrading devices to 3.9.207 OTA for a variety of reasons. Please refer to this internal document for a detailed explanation, and for all messaging and instructions. Additionally,