Surfsight Internal Updates

Audio recording known issue

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
Partner messaging
We are aware of the issues with the AI-12 dashcam audio recording functionality. We’ve prepared messaging to assist you in communications with partners regarding this issue as follows: AI-12 Audio Recording unstable.pdf- this message is

Version E21-2021

by Maya Shlayen, Technical Writer
New release
We are pleased to announce that the E21-2021 release notes are ready! Please refer to this document in Teams to view them. They are also available for your partners in the knowledge base.

Important update regarding aux cams supply chain

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Urgent
Partner messaging
To all Surfsight teams: We are all aware of the current situation regarding aux cam supply and we are currently working on composing appropriate messaging in collaboration with our Legal team. Messaging is expected to be delivered to you no

Version E20-2021 released

by Maya Shlayen, Technical Writer
New release
Woohoo! The E20-2021 release notes are ready! πŸŽ‰ Note that a new alarm hierarchy is in place. Only the most severe alarms are delivered - helping you focus on the most severe issues, and reducing alarm fatigue. Please refer to this document

AI-14 dashcam messaging

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Urgent
GTM
It has come to our attention that some partners may be inquiring about the AI-14 model. We are not ready to go to market with this product and have not received final approvals or certifications for this model. Accordingly, we are releasing

Version E19-21 released

by Rachel Gottesman, Technical Writer
New release
Woohoo! The E19-21 release notes are ready! πŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

Version G12-21 & G13-21 release

by Rachel Gottesman, Technical Writer
New release
Yay! The G12-21 & G13-21 release notes are ready! πŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

πŸ“’πŸ“’ Product communications πŸ“’πŸ“’

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Processes
πŸ“’πŸ“’ Today we’re rolling out our new product-related communications plan. πŸ“’πŸ“’πŸš©πŸš© Check out our new process πŸ‘£πŸ‘£ for all product-related communications that are not part of releases:🚩🚩 Teams=>Product Marketing & Documentation channel =>

Version C18-21 release

by Rachel Gottesman, Technical Writer
New release
Hurray! The C18-21 release notes are ready! πŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.