Surfsight Internal Updates

πŸš€πŸš€ v3.10 release package and more πŸš€πŸš€

by Rachel Cheyfitz, GTM
Hi team! πŸ‘ͺ As part of our efforts to continuously improve communications, we’ve created a new document called the β€œrelease package”. The release package is to be included in all major launches (not every sprint). So, without further ado -
Hardware and firmware updates
GTM
Collateral updates

⚠️ Code Red update: Inadvertent AI-12 dashcam remote factory reset

by Rachel Cheyfitz, Product Marketing
Code Red
Partner messaging
Messaging regarding the inadvertent North American factory reset of April 2022 has been updated and now includes lessons learned. The internal document can be viewed here: 18APRIL2022-remote-factory-reset.pdf The partner-facing template can

πŸš€New cloud release: E9 is almost ready to go πŸš€

by Maya Shlayen, Technical Writer
GTM
New release
This sprint features are awesome ✨ check it out! E9 is scheduled to be released πŸš€ this Sunday, May 15th: Driver service is here!πŸš—πŸš—πŸš— Associate trips and events to the relevant driver Understand driving patterns, or focus on the

πŸš€New cloud release: E8 is almost ready to go πŸš€

by Maya Shlayen, Technical Writer
GTM
New release
This sprint is off with a BANG ✨ of exciting updates - check it out … E8 is scheduled to be released πŸš€ this Sunday, May 1st: Partner Portal documentation πŸ“œ is available and integrated with the portal itself! Partners with shared access to

⚠️ Code Red: Inadvertent AI-12 dashcam remote factory reset

by Rachel Cheyfitz, Product Marketing
Code Red
Partner messaging
On Sunday April 17 th, 2022, a remote factory reset command was inadvertently sent from the North American Surfsight cloud to 31,536 of our partners’ devices. We are sharing an internal document with you explaining the details of this

Supporting collaboration across fleets and organizations

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Urgent
Partner messaging
As you all probably already know, we’ve started releasing a variety of features that support collaboration between partners, and collaboration with β€œexternal” users. Going forward, please refrain from using the term mixed fleets when

πŸ“’ New WLP Rollout Update πŸ“’

by Nadav Bahat, Product Marketing
Announncement
Product updates
The product team has decided to change the rollout strategy of the new White Label Portal. Please find the attached internal announcement including communication guidelines and letter templates for external communication. The Product

πŸš€New cloud releases: E6 is almost ready to go πŸš€

by Rachel Gottesman, Technical Writer
This sprint was ON FIRE πŸ”₯ with exciting updates - check it out … E6 is scheduled to be released πŸš€ this Sunday, April 3rd: Additional shared organization and device management support! Fleet managers can add devices from multiple partners
GTM
New release

πŸ“Ή We're starting the 3.10 upgrade πŸ“Ή

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the 3.10 upgrade is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more for employees only: Messaging