Surfsight Internal Updates

Surfsight Internal Updates

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📣📣 New GTM recording ℹ️ℹ️

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The Sept. 22 2021 🗓️ ♍ GTM forum was held with the following status updates:🆕 device cables- to be released at the beginning of October, including an updated order form Noticeable- beta is successful; once email subscriptions are tested
📣📣 New GTM recording ℹ️ℹ️

📣📣 New GTM recording October 4th 2021 ℹ️ℹ️

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The October 19 2021 🗓️ ♍ GTM forum was held with the following status updates: Code Red messaging Rachel will discuss with Ilan about a future process for the Code Red messaging from the partner success New camera accessories Device
📣📣 New GTM recording October 4th 2021 ℹ️ℹ️

📢📢 Product communications 📢📢

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Processes
📢📢 Today we’re rolling out our new product-related communications plan. 📢📢🚩🚩 Check out our new process 👣👣 for all product-related communications that are not part of releases:🚩🚩 Teams=>Product Marketing & Documentation channel =>
📢📢 Product communications 📢📢

Version C18-21 release

by Rachel Gottesman, Technical Writer
New release
Hurray! The C18-21 release notes are ready! 🎉 Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.
Version C18-21 release

This is what you've been waiting for: the GTM roadmap is now available

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
You can now view upcoming releases directly from Teams. This will be particularly useful for Sales and Success teams looking ahead towards “blur” who often don’t have Jira licenses. The roadmap reflects the strategy as we plan it during our
This is what you've been waiting for: the GTM roadmap is now available

Ending support for wired aux cameras

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Correction
EOL/EOS
Urgent
We’re ending support for wired auxilliary cameras. Messaging can be found in the Product Marketing & Documentation channel in the Files area. Please reach out and keep your partners in the loop.
Ending support for wired aux cameras

3.9.207 upgrade

by Rachel Cheyfitz, Senior Product Marketing Manager for Surfsight
Urgent
Partner messaging
Product updates
Hi Sales, Success and Support friends! As you know, we’re upgrading devices to 3.9.207 OTA for a variety of reasons. Please refer to this internal document for a detailed explanation, and for all messaging and instructions. Additionally,
3.9.207 upgrade

3.9.207 upgrade

by Rachel Cheyfitz, Senior Product Marketing Manager for Surfsight
Urgent
Partner messaging
It’s time to talk with your partners!! Hi Sales, Success and Support friends! As you know, we’re already upgrading all devices to 3.9.207 OTA. Please refer to this internal document for a detailed explanation, and for all messaging and
3.9.207 upgrade