Surfsight Internal Updates

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🎇 Notifications are back 🎇

by Rachel Cheyfitz, Product Marketing

Today is a happy day 😊 Why, you ask? Because notifications by email have been fixed. Cheers! 🥂

🎇 Notifications are back 🎇

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Knowledge base images

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Partner messaging

Hi friends! As some of you may have noticed, we’re experiencing some issues with the images in the knowledge base. The vendor that we work with for publishing updates has informed us that this a known issue that they’re actively working on

Knowledge base images

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📣📣 Launch plan communications 📣📣

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

To all our fellow colleagues across teams and BUs - we’re pleased to announce that we’ve opened dedicated Microsoft Teams channels for discussions about specific launches. These channels 🎚️ are open to all! Please feel free to join,

📣📣 Launch plan communications 📣📣

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💣💣 Log4J: what's the noise about anyway

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Partner messaging

Just a small update to calm any anxious souls: Surfsight offerings do not use Java in their code:) However, since we also rely on third-party vendors and platforms, and so forth, Lytx has diligently verified the security of our products and

💣💣 Log4J: what's the noise about anyway

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🚀🚀🚀 I don't mean to brag ... but LytxLync for Surfsight is the greatest ... 🚀🚀🚀

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Greetings, my excellent friends! LytxLync is the employee portal here at Lytx. Today, we're proud to announce that Surfsight has joined the portal. Access Surfsight LytxLync now to get all the info you need as you go: Important

🚀🚀🚀 I don't mean to brag ... but LytxLync for Surfsight is the greatest ... 🚀🚀🚀

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🔌🔌🔌 Cable updates 🔌🔌🔌

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Hardware and firmware updates

Thanks for joining us last week to review the three new 🔌🔌🔌 cables we’re eager to introduce:🔌 RP1226🔌 J1939🔌 iOX As discussed, we will update 📣 you as soon as the cables are available and in stock. At that time, we will distribute

🔌🔌🔌 Cable updates 🔌🔌🔌

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KB content available for partners!

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Partner messaging

Collateral updates

We are pleased to announce that all knowledge base material is now available in PDF, HTML and Word formats for partners to access and repurpose according to their needs. The materials 📚📚 can be found here:

KB content available for partners!

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Aux cams 📷 messaging

by Rachel Cheyfitz, Product Marketing Manager for Surfsight

Partner messaging

To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the auxiliary camera shipping issues is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more for

Aux cams 📷 messaging

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📣📣 GTM recording Nov 2nd 2021

The November 02 2021 🗓️ ♍ GTM forum was held with the following status updates: Code Red messaging We experienced a 4-hour outage red code a few weeks ago and an additional outage this week. The different teams are aware of the messaging