Surfsight Internal Updates

Surfsight Internal Updates

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Version G12-21 & G13-21 release

by Rachel Gottesman, Technical Writer
New release
Yay! The G12-21 & G13-21 release notes are ready! 🎉 Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.
Version G12-21 & G13-21 release

📣📣 New GTM recording ℹ️ℹ️

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The Sept. 22 2021 🗓️ ♍ GTM forum was held with the following status updates:🆕 device cables- to be released at the beginning of October, including an updated order form Noticeable- beta is successful; once email subscriptions are tested
📣📣 New GTM recording ℹ️ℹ️

📣📣 New GTM recording October 4th 2021 ℹ️ℹ️

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The October 19 2021 🗓️ ♍ GTM forum was held with the following status updates: Code Red messaging Rachel will discuss with Ilan about a future process for the Code Red messaging from the partner success New camera accessories Device
📣📣 New GTM recording October 4th 2021 ℹ️ℹ️

"Product" has left the building

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Team & people
The Surfsight Israel 🇮🇱 team is celebrating a slew of Jewish ✡️ holidays this month 🗓️ - and that translates into many national holidays here and many days out of the office. Please 🙏 remember to consider these limitations and be
"Product" has left the building

Version C18-21 release

by Rachel Gottesman, Technical Writer
New release
Hurray! The C18-21 release notes are ready! 🎉 Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.
Version C18-21 release

This is what you've been waiting for: the GTM roadmap is now available

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
You can now view upcoming releases directly from Teams. This will be particularly useful for Sales and Success teams looking ahead towards “blur” who often don’t have Jira licenses. The roadmap reflects the strategy as we plan it during our
This is what you've been waiting for: the GTM roadmap is now available

Ending support for wired aux cameras

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Correction
EOL/EOS
Urgent
We’re ending support for wired auxilliary cameras. Messaging can be found in the Product Marketing & Documentation channel in the Files area. Please reach out and keep your partners in the loop.
Ending support for wired aux cameras

Use the new global order form!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Partner messaging
A new global order form is now available (as discussed earlier in July too)! The previous order forms required maintaining several parallel versions and created confusion. So - local shipping companies, pricing, and currency have been
Use the new global order form!

3.9.207 upgrade

by Rachel Cheyfitz, Senior Product Marketing Manager for Surfsight
Urgent
Partner messaging
Product updates
Hi Sales, Success and Support friends! As you know, we’re upgrading devices to 3.9.207 OTA for a variety of reasons. Please refer to this internal document for a detailed explanation, and for all messaging and instructions. Additionally,
3.9.207 upgrade