Surfsight Internal Updates

Version E20-2021 released

by Maya Shlayen, Technical Writer
New release
Woohoo! The E20-2021 release notes are ready! 🎉 Note that a new alarm hierarchy is in place. Only the most severe alarms are delivered - helping you focus on the most severe issues, and reducing alarm fatigue. Please refer to this document

Version E19-21 released

by Rachel Gottesman, Technical Writer
New release
Woohoo! The E19-21 release notes are ready! 🎉 Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

Whoopee wahoo - it's really working this time!!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Miscellaneous
We’re up and running with our subscription mails with Noticeable and you’re one of our guinea pigs. If this works consistently for the next couple of weeks, we’ll roll out to partners! If you don’t mind taking a second - click reply and let

Version G12-21 & G13-21 release

by Rachel Gottesman, Technical Writer
New release
Yay! The G12-21 & G13-21 release notes are ready! 🎉 Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

Version C18-21 release

by Rachel Gottesman, Technical Writer
New release
Hurray! The C18-21 release notes are ready! 🎉 Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

Have you sold a camera cover yet?

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Miscellaneous
We wanted to remind you that we’re now selling camera covers to help fleet managers comply with different union regulations and the like. Get the information you need from our Channel and share it with your partners too.

Use the new global order form!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Partner messaging
A new global order form is now available (as discussed earlier in July too)! The previous order forms required maintaining several parallel versions and created confusion. So - local shipping companies, pricing, and currency have been

3.9.207 upgrade

by Rachel Cheyfitz, Senior Product Marketing Manager for Surfsight
Urgent
Partner messaging
Product updates
Hi Sales, Success and Support friends! As you know, we’re upgrading devices to 3.9.207 OTA for a variety of reasons. Please refer to this internal document for a detailed explanation, and for all messaging and instructions. Additionally,

3.9.207 upgrade

by Rachel Cheyfitz, Senior Product Marketing Manager for Surfsight
Urgent
Partner messaging
It’s time to talk with your partners!! Hi Sales, Success and Support friends! As you know, we’re already upgrading all devices to 3.9.207 OTA. Please refer to this internal document for a detailed explanation, and for all messaging and