Surfsight Internal Updates

Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

Auxiliary camera field trial announcement and communication guidelines 🌻

by Rozi Buber
To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the
Hardware and firmware updates
Partner messaging

🖨️ Draft version: C1-2024 🖨️

by Sharon Schnee
New release
The draft version of the C1-2024 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information C1 slides, including next planned
🖨️ Draft version: C1-2024 🖨️

Code Red: Partner Portal and API calls not working for US cloud – RESOLVED

by Natalia Correa, TS3
Support
Code Red
We are experiencing a service outage with the Partner Portal and the API calls. Our team is currently working to restore the service. We apologize for any inconvenience. The US cloud may be affected. RESOLVED This notice was delivered
Code Red: Partner Portal and API calls not working for US cloud – RESOLVED

⚠️ Code Red: Partner Portal and API calls not working for US cloud ⚠️

by Natalia Correa, TS3
Support
Code Red
We are experiencing a service outage with the Partner Portal and the API calls. Our team is currently working to restore the service. We apologize for any inconvenience. The US cloud may be affected. This notice was delivered to
⚠️ Code Red: Partner Portal and API calls not working for US cloud ⚠️

ℹ️ Surfsight add-in within MyGeotab - "Issue loading this page" error - RESOLVED

by Silvia Arce, Technical Support Engineer
Support
Announncement
We’re currently experiencing degraded performance issues with the Surfsight add-in within MyGeotab - "Issue loading this page" error.  Our team is currently working to restore normal performance levels. We apologize for any
ℹ️ Surfsight add-in within MyGeotab - "Issue loading this page" error - RESOLVED

ℹ️ Service Impact Announcement ℹ️ : Surfsight add-in within MyGeotab - "Issue loading this page" error

by Silvia Arce, Technical Support Engineer
Support
Announncement
We’re currently experiencing degraded performance issues with the Surfsight add-in within MyGeotab. This may affect some users. Our team is currently working to restore normal performance levels. We apologize for any
ℹ️ Service Impact Announcement ℹ️ : Surfsight add-in within MyGeotab - "Issue loading this page" error

⚠️ Code Red: system is down for US cloud - RESOLVED ⚠️

by Dror Tesler, Support Engineer
Support
Code Red
We’re experiencing a service outage with US cloud. Our team is currently working to restore the service. We apologize for any inconvenience. US cloud may be affected. - RESOLVED PR-0005082 This notice was delivered to <employees only>
⚠️ Code Red: system is down for US cloud - RESOLVED ⚠️

E23/24 is out! 🚀

by Sharon Schnee
New release
E23/24 is out! 🚀 What’s included this time around? What’s new? Check it out! The Partner Portal dashboard displays more detail about Inactive devices, including devices that are Activated, Pending Activation, Deactivated, and
E23/24 is out! 🚀

🖨️ Draft version: E23/24-2024 🖨️

by Sharon Schnee
New release
The draft version of E23/24-2024 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E23/24 slides, including next planned
🖨️ Draft version: E23/24-2024 🖨️