Surfsight Internal Updates

⚠️ Code Red: Inadvertent AI-12 dashcam remote factory reset

by Rachel Cheyfitz, Product Marketing
Code Red
Partner messaging
On Sunday April 17 th, 2022, a remote factory reset command was inadvertently sent from the North American Surfsight cloud to 31,536 of our partners’ devices. We are sharing an internal document with you explaining the details of this

E7-2022 is out! 🚀

by Maya Shlayen, Technical Writer
New release
What’s included this time around? What’s new? Check it out! Two new events, Entering standby and Exiting standby, are available Set Organization Settings for an entire organization - even with devices from multiple partners Fleet managers

Supporting collaboration across fleets and organizations

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Urgent
Partner messaging
As you all probably already know, we’ve started releasing a variety of features that support collaboration between partners, and collaboration with “external” users. Going forward, please refrain from using the term mixed fleets when

📢 New WLP Rollout Update 📢

by Nadav Bahat, Product Marketing
Announncement
Product updates
The product team has decided to change the rollout strategy of the new White Label Portal. Please find the attached internal announcement including communication guidelines and letter templates for external communication. The Product

E6-2022 is out! 🚀

by Maya Shlayen, Technical Writer
New release
What’s included this time around? What’s new? Check it out! Fleet managers can now add dashcams from a second partner to an existing organization More parameters that simplify retrieving event information New parameters to change the status

🚀New cloud releases: E6 is almost ready to go 🚀

by Rachel Gottesman, Technical Writer
This sprint was ON FIRE 🔥 with exciting updates - check it out … E6 is scheduled to be released 🚀 this Sunday, April 3rd: Additional shared organization and device management support! Fleet managers can add devices from multiple partners
GTM
New release

📹 We're starting the 3.10 upgrade 📹

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the 3.10 upgrade is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more for employees only: Messaging

E5-2022 is out! 🚀

by Rachel Gottesman, Technical Writer
New release
What’s included this time around? What’s new? Check it out! a new default setting for webhook destination URLs in an organization through the API more filter and sort parameters when retrieving events through the API Access all the details:

🚀New cloud releases: E5 is almost ready to go 🚀

by Rachel Gottesman, Technical Writer
E5 is scheduled to be released 🚀 this Sunday, March 20th: a new default setting for webhook destination URLs in an organization through the API more filter and sort parameters when retrieving a list of events through the API You can find
New release