Surfsight Internal Updates

๐Ÿ–จ๏ธ Draft version: C6-2024 ๐Ÿ–จ๏ธ

by Sharon Schnee
New release
The draft version of the C6 release notes is here! Take a look. Read all about this releaseโ€™s new features, enhancements, and the bugs we fixed in the draft release notes. For more information C6 slides, including next planned sprints,

๐Ÿ–จ๏ธ Draft version: C5-2024 ๐Ÿ–จ๏ธ

by Sharon Schnee
New release
The draft version of C5 release notes is here! Take a look. Read all about this releaseโ€™s new features, enhancements, and the bugs we fixed in the draft release notes. For more information C5 slides, including next planned sprints,

๐Ÿš€๐Ÿš€ v3.10 release package and more ๐Ÿš€๐Ÿš€

by Rachel Cheyfitz, GTM
Hi team! ๐Ÿ‘ช As part of our efforts to continuously improve communications, weโ€™ve created a new document called the โ€œrelease packageโ€. The release package is to be included in all major launches (not every sprint). So, without further ado -
Hardware and firmware updates
GTM
Collateral updates

C8-2024 is out! ๐Ÿš€

by Ben Goldfarb
New release
C8-2024 is out! ๐Ÿš€ Whatโ€™s included this time around? Whatโ€™s new? Check it out! Device Health Monitoring Improvements: From the Device Health Monitoring tab, you can now view the last connected timestamp and the recording health update

Resolved: Code Red: Maps section in the White label portal

by Dror Tesler, Senior Support Engineer
RESOLVED: the issue with the map section of White Label portal. Impact of the service outage: Cannot access and view trips on Maps section Partners impacted by the service outage: All partners , US and EU cloud More info on Jira :
Support
Code Red

โš ๏ธ Code Red: Maps section in the White label portal โš ๏ธ

by Dror Tesler, Senior Support Engineer
We are experiencing a service outage with Maps section in the White label portal. Please find further details below: Impact of the service outage: Cannot access and view trips on Maps section Partners impacted by the service outage: All
Support
Code Red

C6-2024 is out! ๐Ÿš€

by Sharon Schnee
C6-2024 is out! ๐Ÿš€ Whatโ€™s included this time around? Whatโ€™s new? Check it out! In the Device Health area, a new tab for SD card retention times has been added to review times configured for dashcams and auxiliary cameras. New system
New release

RESOLVED: Code Red: (EU only) Trouble with UI logins and API calls

by Dror Tesler, Senior Support Engineer
RESOLVED: We are experiencing a service interruption with the Partner Portal and API calls ,Our team is working to restore service. We apologize for the inconvenience. Partners impacted by the service outage: EU cloud. We appreciate
Support
Code Red

Service Impact Announcement: Webhook Processing Delays โ€“ Media Availability Notification โ€“ RESOLVED

by Jerry Gomez, Technical Support Agent
We are happy to inform you that the Webhook processing delays have been resolved. Please find further details below. There was a delay in notifying media availability via the webhook in the North America cloud. The backlog of notifications
Support