timestamp1717663500000Firmware 3.12.206 is rolling out!by Sharon SchneeNew releaseHardware and firmware updatesFirmware Update 3.12.206 is rolling out. The latest firmware update, 3.12.206, for the AI-12 dash cam is rolling out. What’s included: New NOM label in the Certification screen An issue that caused repeated rebooting of the device was
timestamp1717423200000C5-2024 is out! 🚀by Sharon SchneeNew releaseC5-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! An upcoming changes to the Surfsight API may impact your use of the service. The same PIN number cannot be assigned to both a driver and an admin PIN in an
timestamp1714926600000C4-2024 is out! 🚀by Sharon SchneeNew releaseC4-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! A new user role has been added to the Partner Portal, Editor without media access, for users who can view information without having access to media. When
timestamp1714644000000🖨️ Draft version: C4-2024 🖨️by Sharon SchneeNew releaseThe draft version of C4 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information C4 slides, including next planned sprints,
timestamp1712104200000ℹ️ Service Impact Announcement: Download the Device Health Report from the Partner Portal for EU cloud is not working ℹ️by Natalia Correa, TS3We are currently experiencing degraded performance issues with the Device Health Report from the Partner Portal. Please find further details below. Partners impacted by the degraded performance: EU cloud Our team is currently working to
timestamp1712095200000Service Impact Announcement: Delays in Processing Events – RESOLVEDby Natalia Correa, TS3We are happy to inform you that the degraded performance issues with events have been resolved. Please find further details below. Please allow 2-4 hours for all events to fully process and upload. We appreciate your patience and
timestamp1712083143728ℹ️ Service Impact Announcement: Delays in Processing Events ℹ️by Jerry GomezWe are currently experiencing degraded performance issues with events. Please find further details below. Impact of the degraded performance: Generating Events Our team is currently working to restore normal performance levels. We
timestamp1712080865169ℹ️ Service Impact Announcement: Delays in Processing Events ℹ️by Jerry Gomez, Support Engineer We are currently experiencing degraded performance issues with events. Please find further details below. Impact of the degraded performance: Generating Events Our team is currently working to restore normal performance levels. We
timestamp1711897200000C3-2024 is out! 🚀by Sharon SchneeC3-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! Reactivate a device from the Partner Portal. Device and event configuration changes made through the Surfsight Portal, and device billings
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