Surfsight Internal Updates

Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

Version E21-2021

by Maya Shlayen, Technical Writer
New release
We are pleased to announce that the E21-2021 release notes are ready! Please refer to this document in Teams to view them. They are also available for your partners in the knowledge base.
Version E21-2021

Important update regarding aux cams supply chain

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Urgent
Partner messaging
To all Surfsight teams: We are all aware of the current situation regarding aux cam supply and we are currently working on composing appropriate messaging in collaboration with our Legal team. Messaging is expected to be delivered to you no
Important update regarding aux cams supply chain

Version E20-2021 released

by Maya Shlayen, Technical Writer
New release
Woohoo! The E20-2021 release notes are ready! 🎉 Note that a new alarm hierarchy is in place. Only the most severe alarms are delivered - helping you focus on the most severe issues, and reducing alarm fatigue. Please refer to this document
Version E20-2021 released

📸 Auxiliary camera updates 📸

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Collateral updates
👂 LISTEN UP! We’ve now released ✨awesome✨ knowledge base updates and a public-facing auxiliary camera explanation to help clear up any confusion.📂📂Find a cool FAQ and a PDF version of the knowledge base articles here:
📸 Auxiliary camera updates 📸

AI-14 dashcam messaging

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Urgent
GTM
It has come to our attention that some partners may be inquiring about the AI-14 model. We are not ready to go to market with this product and have not received final approvals or certifications for this model. Accordingly, we are releasing
AI-14 dashcam messaging

Version E19-21 released

by Rachel Gottesman, Technical Writer
New release
Woohoo! The E19-21 release notes are ready! 🎉 Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.
Version E19-21 released

Whoopee wahoo - it's really working this time!!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Miscellaneous
We’re up and running with our subscription mails with Noticeable and you’re one of our guinea pigs. If this works consistently for the next couple of weeks, we’ll roll out to partners! If you don’t mind taking a second - click reply and let
Whoopee wahoo - it's really working this time!!

Version G12-21 & G13-21 release

by Rachel Gottesman, Technical Writer
New release
Yay! The G12-21 & G13-21 release notes are ready! 🎉 Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.
Version G12-21 & G13-21 release

📢📢 Product communications 📢📢

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Processes
📢📢 Today we’re rolling out our new product-related communications plan. 📢📢🚩🚩 Check out our new process 👣👣 for all product-related communications that are not part of releases:🚩🚩 Teams=>Product Marketing & Documentation channel =>
📢📢 Product communications 📢📢