Surfsight Internal Updates

πŸš€πŸš€πŸš€ I don't mean to brag ... but LytxLync for Surfsight is the greatest ... πŸš€πŸš€πŸš€

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Team & people
Processes
Greetings, my excellent friends! LytxLync is the employee portal here at Lytx.Β Today, we're proud to announce that Surfsight has joined the portal. Access Surfsight LytxLync now to get all the info you need as you go: Important

KB content available for partners!

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
Collateral updates
We are pleased to announce that all knowledge base material is now available in PDF, HTML and Word formats for partners to access and repurpose according to their needs. The materials πŸ“šπŸ“š can be found here:

Aux cams πŸ“· messaging

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
Partner messaging
To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the auxiliary camera shipping issues is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more for

πŸ“£πŸ“£ GTM recording Nov 2nd 2021

by Dan.Anzyo
The November 02 2021 πŸ—“οΈ ♍ GTM forum was held with the following status updates: Code Red messaging We experienced a 4-hour outage red code a few weeks ago and an additional outage this week. The different teams are aware of the messaging
New release
Miscellaneous

Audio recording known issue

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
Partner messaging
We are aware of the issues with the AI-12 dashcam audio recording functionality. We’ve prepared messaging to assist you in communications with partners regarding this issue as follows: AI-12 Audio Recording unstable.pdf- this message is

Important update regarding aux cams supply chain

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Urgent
Partner messaging
To all Surfsight teams: We are all aware of the current situation regarding aux cam supply and we are currently working on composing appropriate messaging in collaboration with our Legal team. Messaging is expected to be delivered to you no

πŸ“Έ Auxiliary camera updates πŸ“Έ

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Collateral updates
πŸ‘‚ LISTEN UP! We’ve now released ✨awesome✨ knowledge base updates and a public-facing auxiliary camera explanation to help clear up any confusion.πŸ“‚πŸ“‚Find a cool FAQ and a PDF version of the knowledge base articles here:

Whoopee wahoo - it's really working this time!!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Miscellaneous
We’re up and running with our subscription mails with Noticeable and you’re one of our guinea pigs. If this works consistently for the next couple of weeks, we’ll roll out to partners! If you don’t mind taking a second - click reply and let

πŸ“’πŸ“’ Product communications πŸ“’πŸ“’

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Processes
πŸ“’πŸ“’ Today we’re rolling out our new product-related communications plan. πŸ“’πŸ“’πŸš©πŸš© Check out our new process πŸ‘£πŸ‘£ for all product-related communications that are not part of releases:🚩🚩 Teams=>Product Marketing & Documentation channel =>