Surfsight Internal Updates

Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

New cables are out! 🚀

by Rachel Cheyfitz
New release
Wow wow wow wow. Who would have thought there could be so much excitement around new cables!! We’re proud to announce that three new cables are in stock and ready to be ordered:🔌 RP1226🔌 J1939🔌 IOX for Geotab We’ve created beautiful
New cables are out! 🚀

Outage – Devices showing offline – RESOLVED

by Perla Perez
Code Red
We are happy to inform you that the outage of devices showing offline has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
Outage – Devices showing offline – RESOLVED

⚠️ UPDATE - Code Red: Outage - Devices showing offline ⚠️

by Perla Perez
Code Red
Our R&D team was able to get the traffic back to normalcy. We will continue to monitor for some time before we declare it fixed. This is affecting US and EU instances. We apologize for any inconvenience.
⚠️ UPDATE - Code Red: Outage - Devices showing offline ⚠️

⚠️ Code Red: Outage - Devices showing offline ⚠️

by Perla Perez
Code Red
We’re experiencing a service outage with Devices showing offline for multiple partners. Our team is currently working to restore the service. We apologize for any inconvenience. This is affecting US and EU instances.
⚠️ Code Red: Outage - Devices showing offline ⚠️

Version E24-2021

by Rachel Gottesman, Technical Writer
New release
Yay! The E24 release notes are here! 🎉 This release includes: road-facing ADAS calibration from the Partner Portal a new recording retention time parameter and more! Please refer to this document in Teams to view them. The release notes
Version E24-2021

🐅 Face it tiger 🐅, you just hit the 💰 jackpot 💰!

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
New release
Greetings, program(er)s! In case you missed it … we announced the official release of our new 🧑🏿‍💻🧑🏿‍💻🧑🏿‍💻 Developer Portal on Dec. 1st!! Oh snap! You asked ... we delivered ... So what are you waiting for? Have your partners and
🐅 Face it tiger 🐅, you just hit the 💰 jackpot 💰!

KB content available for partners!

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
Collateral updates
We are pleased to announce that all knowledge base material is now available in PDF, HTML and Word formats for partners to access and repurpose according to their needs. The materials 📚📚 can be found here:
KB content available for partners!

Version E23-2021

by Rachel Gottesman, Technical Writer
New release
Yay! The E23 release notes are here! 🎉 Please refer to this document in Teams to view them. They are also available for your partners in the knowledge base.
Version E23-2021

GTM Dec 13 2021 Updates

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The December 13 2021 🗓️ ♍ GTM forum was held with the following status updates: Submit your product requests at least once a quarter: We want to improve Surfsight more and more everyday. You’re the expert - working with the product and
GTM Dec 13 2021 Updates