Surfsight Internal Updates

Important update regarding aux cams supply chain

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Urgent
Partner messaging
To all Surfsight teams: We are all aware of the current situation regarding aux cam supply and we are currently working on composing appropriate messaging in collaboration with our Legal team. Messaging is expected to be delivered to you no

Version E20-2021 released

by Maya Shlayen, Technical Writer
New release
Woohoo! The E20-2021 release notes are ready! 🎉 Note that a new alarm hierarchy is in place. Only the most severe alarms are delivered - helping you focus on the most severe issues, and reducing alarm fatigue. Please refer to this document

📸 Auxiliary camera updates 📸

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Collateral updates
👂 LISTEN UP! We’ve now released ✨awesome✨ knowledge base updates and a public-facing auxiliary camera explanation to help clear up any confusion.📂📂Find a cool FAQ and a PDF version of the knowledge base articles here:

Version E19-21 released

by Rachel Gottesman, Technical Writer
New release
Woohoo! The E19-21 release notes are ready! 🎉 Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

Whoopee wahoo - it's really working this time!!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Miscellaneous
We’re up and running with our subscription mails with Noticeable and you’re one of our guinea pigs. If this works consistently for the next couple of weeks, we’ll roll out to partners! If you don’t mind taking a second - click reply and let

Version G12-21 & G13-21 release

by Rachel Gottesman, Technical Writer
New release
Yay! The G12-21 & G13-21 release notes are ready! 🎉 Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

"Product" has left the building

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Team & people
The Surfsight Israel 🇮🇱 team is celebrating a slew of Jewish ✡️ holidays this month 🗓️ - and that translates into many national holidays here and many days out of the office. Please 🙏 remember to consider these limitations and be

Version C18-21 release

by Rachel Gottesman, Technical Writer
New release
Hurray! The C18-21 release notes are ready! 🎉 Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

New data plan collateral!!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Collateral updates
Woo hoo! We have new shiny data plan FAQs ready for you. The same FAQs will be ready for partners through the Business Center (Salesforce) starting next week. Find the FAQs in our channel and start using them today. What’s next you ask?