Surfsight Internal Updates

Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

Version E20-2021 released

by Maya Shlayen, Technical Writer
New release
Woohoo! The E20-2021 release notes are ready! 🎉 Note that a new alarm hierarchy is in place. Only the most severe alarms are delivered - helping you focus on the most severe issues, and reducing alarm fatigue. Please refer to this document
Version E20-2021 released

📸 Auxiliary camera updates 📸

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Collateral updates
👂 LISTEN UP! We’ve now released ✨awesome✨ knowledge base updates and a public-facing auxiliary camera explanation to help clear up any confusion.📂📂Find a cool FAQ and a PDF version of the knowledge base articles here:
📸 Auxiliary camera updates 📸

AI-14 dashcam messaging

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Urgent
GTM
It has come to our attention that some partners may be inquiring about the AI-14 model. We are not ready to go to market with this product and have not received final approvals or certifications for this model. Accordingly, we are releasing
AI-14 dashcam messaging

Version E19-21 released

by Rachel Gottesman, Technical Writer
New release
Woohoo! The E19-21 release notes are ready! 🎉 Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.
Version E19-21 released

Version G12-21 & G13-21 release

by Rachel Gottesman, Technical Writer
New release
Yay! The G12-21 & G13-21 release notes are ready! 🎉 Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.
Version G12-21 & G13-21 release

📣📣 New GTM recording ℹ️ℹ️

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The Sept. 22 2021 🗓️ ♍ GTM forum was held with the following status updates:🆕 device cables- to be released at the beginning of October, including an updated order form Noticeable- beta is successful; once email subscriptions are tested
📣📣 New GTM recording ℹ️ℹ️

📣📣 New GTM recording October 4th 2021 ℹ️ℹ️

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The October 19 2021 🗓️ ♍ GTM forum was held with the following status updates: Code Red messaging Rachel will discuss with Ilan about a future process for the Code Red messaging from the partner success New camera accessories Device
📣📣 New GTM recording October 4th 2021 ℹ️ℹ️

📢📢 Product communications 📢📢

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Processes
📢📢 Today we’re rolling out our new product-related communications plan. 📢📢🚩🚩 Check out our new process 👣👣 for all product-related communications that are not part of releases:🚩🚩 Teams=>Product Marketing & Documentation channel =>
📢📢 Product communications 📢📢

Version C18-21 release

by Rachel Gottesman, Technical Writer
New release
Hurray! The C18-21 release notes are ready! 🎉 Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.
Version C18-21 release