Surfsight Internal Updates

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Auxiliary camera field trial announcement and communication guidelines 🌻

To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the

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🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM

Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -

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Code Red: Portal and API calls not working for US and EU cloud (System Down), DNS issues. - RESOLVED

by Mauricio Niebles, Support

We are experiencing a service interruption with the Partner Portal and API calls. Our team is working to restore service. We apologize for the inconvenience. The US and EU clouds may be

Code Red: Portal and API calls not working for US and EU cloud (System Down), DNS issues. - RESOLVED

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C1-2024 is out! 🚀

by Sharon Schnee

C1-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! The API call DELETE /organizations/{orgId} was added to the Developer Portal because the API call DELETE /organization/{orgId}, is being deprecated. The

C1-2024 is out! 🚀

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🖨️ Draft version: C1-2024 🖨️

by Sharon Schnee

The draft version of the C1-2024 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information C1 slides, including next planned

🖨️ Draft version: C1-2024 🖨️

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Code Red: Partner Portal and API calls not working for US cloud – RESOLVED

by Natalia Correa, TS3

We are experiencing a service outage with the Partner Portal and the API calls. Our team is currently working to restore the service. We apologize for any inconvenience. The US cloud may be affected. RESOLVED This notice was delivered

Code Red: Partner Portal and API calls not working for US cloud – RESOLVED

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⚠️ Code Red: Partner Portal and API calls not working for US cloud ⚠️

by Natalia Correa, TS3

We are experiencing a service outage with the Partner Portal and the API calls. Our team is currently working to restore the service. We apologize for any inconvenience. The US cloud may be affected. This notice was delivered to

⚠️ Code Red: Partner Portal and API calls not working for US cloud ⚠️

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⚠️ Code Red: system is down for US cloud - RESOLVED ⚠️

by Dror Tesler, Support Engineer

We’re experiencing a service outage with US cloud. Our team is currently working to restore the service. We apologize for any inconvenience. US cloud may be affected. - RESOLVED PR-0005082 This notice was delivered to <employees only>

⚠️ Code Red: system is down for US cloud - RESOLVED ⚠️

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E23/24 is out! 🚀

by Sharon Schnee

E23/24 is out! 🚀 What’s included this time around? What’s new? Check it out! The Partner Portal dashboard displays more detail about Inactive devices, including devices that are Activated, Pending Activation, Deactivated, and

E23/24 is out! 🚀