Surfsight Internal Updates

Surfsight Internal Updates

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Auxiliary camera field trial announcement and communication guidelines 🌻

by Rozi Buber
To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the
Hardware and firmware updates
Partner messaging

🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM
Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -
Hardware and firmware updates
GTM
Collateral updates

⚠️ Code Red: Surfsight Portal - Live View not working ⚠️ RESOLVED

by Silvia Arce, Technical Support Engineer
Support
Code Red
We’re experiencing a service outage with Surfsight Portal - Live view not working. Our team is currently working to restore the service. We apologize for any inconvenience. - RESOLVED - Resolution steps: Please open the browser of your
⚠️ Code Red: Surfsight Portal - Live View not working ⚠️ RESOLVED

⚠️ Code Red: Surfsight Portal - Live View Not Working ⚠️

by Silvia Arce, Technical Support Engineer
Support
Code Red
We’re experiencing a service outage with the Surfsight Portal - Live View. Our team is currently working to restore the service. We apologize for any inconvenience.  This notice was delivered to employees and partners.
⚠️ Code Red: Surfsight Portal - Live View Not Working ⚠️

E9/10 is out! 🚀

by Sharon Schnee
New release
E9/10 is out! 🚀 What’s included this time around? What’s new? Check it out! The recording timeline reusable component has new and enhanced functionality. The Partner Portal facelift continues with the Device Alarms area, which has been
E9/10 is out! 🚀

🖨️ Draft version: E9/10-2023 🖨️

by Sharon Schnee
New release
The draft version of E9/10 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E9/10 slides, including next planned
🖨️ Draft version: E9/10-2023 🖨️

3.11.27 Firmware rollout update

by Sharon Schnee
New release
Hardware and firmware updates
We are excited to share that the 3.11.27 firmware version for the AI-12 dash cam is in rollout. This firmware version includes a new event to help you manage your SD cards. The event is triggered when an SD card is formatted through the
3.11.27 Firmware rollout update

E7/8-23 and G1-23 are out! 🚀

by Sharon Schnee
New release
E7/8-23 and G1-23 are out! 🚀 What’s included this time around? What’s new? Check it out! E7/8-23: We’ve added a new User role, so Partners can now add and edit User access levels. We added a new event when an SD card is formatted. This
E7/8-23 and G1-23 are out! 🚀

🖨️ Draft version: E7/8-2023 🖨️

by Sharon Schnee
New release
The draft version of E7/8 and G1 release notes are here! Take a look. Read all about this releases’ new features, enhancements, and the bugs we fixed in the E7/8 and G1 draft release notes. For more information E7/8 and G1 slides,
🖨️ Draft version: E7/8-2023 🖨️