Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

timestamp1648728000000

⚠️ Code Red: timeline sometimes not available in Surfsight Geotab add-in ⚠️

by Daniel Sanchez, Technical Support Agent

We are experiencing an intermittent availability of the timeline functionality within the Surfsight Geotab add-in (the timeline is sometimes unavailable). Our team is currently working to restore the service. We apologize for any

⚠️ Code Red: timeline sometimes not available in Surfsight Geotab add-in ⚠️

timestamp1648728000000

⚠️ Code Red: errors on different API calls - Surfsight API ⚠️

by Daniel Sanchez, Technical Support Agent

We are experiencing a service outage with the Surfsight API. Our team is currently working to restore the service. We apologize for any inconvenience.

⚠️ Code Red: errors on different API calls - Surfsight API ⚠️

timestamp1648720800000

⚠️ Code Red: errors on different API calls - Surfsight API ⚠️

by Daniel Sanchez, Technical Support Agent

We are experiencing a service outage with the Surfsight API. Our team is currently working to restore the service. We apologize for any inconvenience. The next update will be in two hours.

⚠️ Code Red: errors on different API calls - Surfsight API ⚠️

timestamp1648718100000

⚠️ Code Red: timeline sometimes not available in Surfsight Geotab add-in ⚠️

by Daniel Sanchez, Technical Support Agent

We are experiencing an intermittent availability of the timeline functionality within the Surfsight Geotab add-in (the timeline is sometimes unavailable). Our team is currently working to restore the service. We apologize for any

⚠️ Code Red: timeline sometimes not available in Surfsight Geotab add-in ⚠️

timestamp1646293194457

🚀New cloud releases: E4 is almost ready to go 🚀

by Maya Shlayen

This sprint was ON FIRE 🔥 with exciting updates - check it out … E4 is scheduled to be released 🚀 this Sunday, March 6th: A new event, Possible Fatigue 😴, gets triggered when there is a distracted driving event and the driver has already

timestamp1645640400000

🏄 Updated AI-12 Spec Sheets 🏄

by Elena Tardella, Channel Marketing Specialist

Collateral updates

New AI-12 spec sheets are available to use! Find the latest versions in Seismic and the Surfsight Business Center.

🏄 Updated AI-12 Spec Sheets 🏄

timestamp1645083755444

🚀New cloud releases: E3 is almost ready to go 🚀

by Maya Shlayen

This sprint was full of exciting updates ✨ - check ‘em out … E3 is scheduled to be released 🚀 this Sunday, February 20th: Partners can now set default settings for an organization’s camera. The settings apply to both current cameras and

timestamp1643909400000

Live streaming not working – Surfsight portal – resolved

by Daniel Sanchez, Technical Support Engineer

We are happy to inform you that the issue regarding live streaming not working has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

Live streaming not working – Surfsight portal – resolved

timestamp1643905800000

⚠️ Code Red: live streaming not working - Surfsight portal⚠️

by Daniel Sanchez, Technical Support Engineer

We’re experiencing a service outage with the Surfsight portal. Our team is currently working to restore the service. We apologize for any inconvenience. Next update will be in 2 hours.

⚠️ Code Red: live streaming not working - Surfsight portal⚠️